AD, Project Services

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health.  A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization’s clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it.

Job Overview
Responsible for the technical aspects of Q2 Solutions Project Services (Project Management or Set-Up);  Regularly review processes, to develop, integrate, administer and maintain current Project Services systems; provide technical expertise to Project Services on use of systems and ways to improve project execution and/or database design and implementation;  May also assume oversight of specific programs, customer portfolio governance, act as an expert Project Manager or Set-up Manager for assigned studies;  Could be a delegate for Project Services Management on strategic initiatives;  Ensure work is conducted in line with standard operating procedures, policies and good practices;

RESPONSIBILITIES
• Develop and present information effectively to internal & external audiences, such as lessons learned, audits and sharing best practices (e.g. department training)
• Seen as subject matter expert and serves as a resource to all staff and other team members, including contributing to the resolution of any issues that may arise from team projects
• Responsible for ensuring that the global management team is kept up to date through regular, effective communications (e.g. reports, highlighting potential issues and recommended solutions, etc)
• Prepares specifications for improved project services systems based on operational requirements. Oversees training material development and maintenance for these systems and may provide training
• Develops ways to improve efficiency and effectiveness of the reporting process and provides mechanism/support for project metrics and monitoring
• Manages monthly project metrics and project status reporting to senior management
• Works with stakeholders from all regions to ensure and develop consistency across regions
• Responsible for identifying global training requirements and working with key personnel to ensure coordination across regions
• Will represent global Project Services in cross departmental initiatives
• Under the guidance of senior managers, support development of audit responses and drive responses through to conclusions to ensure any proposed process changes are appropriate and effective
• Identify areas for improvement by influencing the global project services teams to ensure effective and productive participation in working groups and initiatives
• Will suggest solutions, gain consensus, roll out training, may lead training or agree on best facilitator for improvement process
• Develops and maintains Project Service’s systems which contain project tools, checklists, SOP links, lessons learned, training links, newsletters and other resource materials
• Provides guidance on overall Project Services standard operating procedures (SOPs), may develop SOPs, forms and checklists for the department

Qualifications

MINIMUM REQUIRED EDUCATION AND EXPERIENCE
• Bachelor's Degree Science related field Req
• Minimum 6 years of clinical or research industry experience. 3 year project management experience. Equivalent combination of education, training and experience.

REQUIRED KNOWLEDGE,SKILLS,AND ABILITIES
• Possess excellent interpersonal and customer management skills for interaction with senior members within customer organizations and demonstrated ability to meet deadlines.
• Demonstrated technical and therapeutic expertise, including a thorough understanding of medical and clinical research terminology.
• Thorough knowledge of Project Management processes and terminology, the company laboratory processes, and/or equivalent working knowledge of central laboratory operations required.
• Demonstrated computer proficiency with Microsoft Office and the company systems, or equivalent experience with similar Centralized Laboratory systems preferred.
• Experience in successfully leading large, global and complex Phase I-IV clinical trials.
• Demonstrated ability to work in a fast-paced environment while possessing strong organizational skills and has good accuracy and attention to detail.
• Strong written and verbal communication skills including good command of English language.
• In certain geographies where communication in local language is desired (Japan, China), excellent command of local language with reasonable proficiency in English preferred.
• Ability to establish and maintain effective working relationships with co-workers, managers and customers.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.