Change Management and Communications Specialist, Global SA L&D

Change Management and Communications Specialist, Global SA L&D Req ID #:  176136 Location: 

Wilmington, MA, US, 01887 Pittsburgh, PA, US, 15213 Spencerville, OH, US, 45887 US Reno, NV, US, 89511 For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly. Job Summary  

Responsible for supporting the strategy of change management within the Learning and Development domain. This is a business facing role that will address one of our most complex and ambitious initiatives and will be creating the change management strategies that balance measurable adoption results with rapid, incremental delivery accounting for unique business need and experience to prepare for and support change.  A great candidate is one who is comfortable working in ambiguous environments, willing to learn and respond to disparate site needs and accompanying culture. The position will require an individual to quickly be able to shift from creating strategic vision with an executive audience to tactical delivery in partnership with working team members.  A great candidate would also have new and exciting ideas for eye-catching communications.

This position is 100% Remote.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

•    Build and execute change management strategies that create measurable impact on user adoption and proactively address resistance risks in support of the Learning and Development (L&D) department

•    Create and maintain executive level communications about direction of the L&D Change Management strategies, progress and vision

•    Partner with the Organizational Change Management (OCM) team on areas of shared impact and need within Safety (SA)

•    Pull from multiple change methodologies to select what will be most effective for the specific stakeholders and initiatives, even if multi-phased and complex

•    Assesses change impact of complex solutions and aligns adoption approach to address impacts in order of risk

•    Focuses on defining success metrics and measurable outcomes for the people side of change

•    Plan and support delivery of core activities related to stakeholder assessment, change impacts, readiness assessments, communication, training, and sustainability of the change 

•    Confident working across departments, geographies and building a coalition of support at the local level 

•    Drives ongoing improvements in the value delivered by the adoption practice Job Qualifications Education: Bachelor’s degree (B.A./B.S.) or equivalent in business administration, organizational development, behavior, change management, communications or related discipline.  Master’s degree (M.A./M.S.) or equivalent strongly preferred.

Experience: Minimum 7 years related experience in people and change transformation, organizational development, project delivery work or a combination of the above.  

An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

•    Experience leading and implementing successful large-scale changes in global organizations

•    Network with stakeholders across the Safety (SA) organization to establish and share learnings, validate understanding surrounding global messaging and associated strategy

•    Ability to incorporate change strategies with any project methodology (e.g., Agile, waterfall, etc.)

•    Exceptional communication, facilitation and listening skills and ability to connect with all levels in an organization 

•    Proven ability to create a plan amid an ambiguous, fast-paced environment

•    Ability to “connect the dots” across a complex program of adoption needs

•    Experience using measures and analytics to tell the “people” story related to a change both to baseline current state and show progress in future state

•    Desire for working in highly collaborative environment

•    Solid working knowledge of Microsoft Office 365 suite required. 

•    Ability to read, write, speak and understand English is required.

Preferred qualifications:

•    Prosci, CCMP or similar certification desired 

•    Experience working in an Agile environment preferred.

IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

Vaccine Mandate

Charles River is a U.S. Federal Contractor.  As a result, we must follow the Presidential Executive Order to mandate vaccinations, and ensure our employees are fully vaccinated against COVID-19.  Our main priority is the wellbeing, health, and safety of our people. We require proof of vaccination from all employees. 

Anyone with requests for disability-related and/or religious exemptions should contact Talent Acquisition (crrecruitment_US@crl.com) so that information can be provided about the accommodation process at Charles River.

About Safety Assessment

Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market.  Each year approximately 120 investigational new drug (IND) programs are conducted in our Safety Assessment facilities. 

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 18,000 employees within 100 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of >80% of the drugs approved by the FDA for the past 3 years.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

Nearest Major Market: Boston

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