Operations/Programs Specialist - Global Talent Management (REMOTE)

Operations/Programs Specialist - Global Talent Management (REMOTE) Req ID #:  176134 Location: 

Wilmington, MA, US, 01887 US For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.    Job Summary (US, Canada, Western Europe - REMOTE ROLE)

Charles River is looking for an Operations/Program Specialist to join our Global Talent Management team! The Operations/Program Specialist will play a critical role leading the operational aspects of the Global Talent Management (GTM).

Working closely with the members of the People & Culture team, the Global Learning & Development (L&D) team as well as business leaders and colleagues, to support the creation, coordination, communication, delivery and sustainability of multi-national, multi-business programs and initiatives that enhance Charles River’s employee experience and growth of organizational capabilities. 

RESPONSIBILITIES:

•    Coordinate, track, create reports and dashboards on GTM and Leadership Development program metrics, completions, utilization, feedback, and results utilizing a variety of platforms, tools, and applications (ie. MS Excel, Smartsheet, Power BI, SAP SuccessFactors, Totara Learn, content platforms, etc.)

•    Manage GTM related inboxes, triage and ensure timely correspondence on questions and requests about registration, processes, workshops, programs, etc.

•    Coordinate and track external vendor contract approvals, purchase orders, invoicing and spending and liaise with the Charles River procurement and finance teams.

•    Design and implement a mix of creative, innovative, and proactive communications and campaigns to support the team’s initiatives and programs.

•    Review, proof-read, update, organize and coordinate translation of learning content, job aids/guides, intranet pages, MS Teams, communications, etc.

•    Collaborate with the team, internal clients and external partners on the development, design, and deployment of GTM-sponsored programs including leadership development, talent management cycle, employee engagement, etc.

•    Act as a producer and co-facilitator for workshops, discussion groups, meetings, focus groups, etc.

•    Document processes and suggest optimizations.

•    Escalate issues to supervisor/manager for resolution

KEY SKILLS AND COMPETENCIES

•    Passion for learning and development. Knowledge of the trends in L&D, adult learning and learning technologies. Willing to embrace and open to all types of formal and informal learning experiences.

•    Proven ability to coordinate and prioritize multiple activities while maintaining a high level of customer service and attention to detail in a complex and fast paced environment

•    Ability to work in a constantly changing and flexible environment while maintaining strong relationships with teammates and stakeholders

•    Strong verbal and written communication skills with an ability to convey engaging, clear, and concise messages to target audiences in a variety of mediums.

•    Resourceful, well organized, highly dependable, and efficient, with a strong attention to detail. 

•    Proficiency in Microsoft Office 365 applications (e.g., Teams, SharePoint, Outlook, Excel, PowerPoint, Word, Forms, etc.) and data analysis/dashboarding tools.

•    Experience working with the SAP SuccessFactors platform (including the Learning Management System) preferred or other Human Capital Solutions.

•    Able to work with and maintain confidential information 

  Job Qualifications •    Bachelor’s Degree - degrees in Human Resources Management, Industrial/Organizational Psychology, Organizational Development, Instructional Design, or similar strongly preferred.  An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

•    2-3 years of experience with coordinating, building, and deploying large scale projects, ideally training, learning and development initiatives. 

•    Experience in a global, multi-site organization. Understanding of life science industry and/or regulated environments (preferred).

IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

Vaccine Mandate

Charles River is a U.S. Federal Contractor.  As a result, we must follow the Presidential Executive Order to mandate vaccinations, and ensure our employees are fully vaccinated against COVID-19.  Our main priority is the wellbeing, health, and safety of our people. We require proof of vaccination from all employees. 

Anyone with requests for disability-related and/or religious exemptions should contact Talent Acquisition (crrecruitment_US@crl.com) so that information can be provided about the accommodation process at Charles River.

About Corporate Functions

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.  

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 18,000 employees within 100 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of >80% of the drugs approved by the FDA for the past 3 years.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

Nearest Major Market: Boston

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