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Manager Account Development

Pharmaceutical Product Development (PPD)

NC-Wilmington-Wilmington NC HQ

We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD — thousands of employees in locations worldwide connected by tenacity and passion for our purpose: toimprove health. You will be joining a truly collaborative and winning cultureas we strive to bend the time and cost curve of delivering life-saving therapies to patients.  

The Manager, Account Development is responsible for Account Development Reps and Senior Account Development Reps under the guidance of the Executive Director, Business Development including delivery of the overall team metrics for calls, emails, meetings, and proposals sent value. Responsible for onboarding and ongoing training of new hires and for continued development of tenured team members. Drive partnership with Business Development, Marketing, Sales Operations, and other internal teams closely involved with Account Development. Depending upon the number of team members managed, may also have responsibility for prospecting activities as described in the Senior Account Development Rep role.

About our Culture, Career Advancementand Benefits:

At PPD we hire the best, develop ourselves and each other, andrecognizethe power of being one team.Weoffer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.

Essential Functions Assists in development and evaluation of departmental competencies. Manages, mentors, and develops a team. Works with leadership to hire staff and conduct formal appraisals. Oversees delivery of overall team metrics for calls, emails, meetings, and proposals sent. Ensures team is achieving baseline goals and ideally is exceeding goals. Provides mentoring and coaching, as appropriate, to drive achievement of metrics. Works with leadership to manage weekly team calls by providing agenda input, leading meeting at times, and securing internal subject matter experts for continued training. Manages career development process for direct reports, including evaluation of skill set and recommendations for continued career development, conduct of mid-year and annual performance reviews, and implementation of long term career development planning. Interacts with Business Development leadership on a regular basis to understand needs of territory or business unit, then direct team in support of those needs. Manages team deliverables across business units to ensure proper balance. Provides guidance to AD team members across a variety of topics and situations, including best contacts for triage of leads, customer interaction coaching, and mentoring on PPD processes and best practices.

We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD — thousands of employees in locations worldwide connected by tenacity and passion for our purpose: toimprove health. You will be joining a truly collaborative and winning cultureas we strive to bend the time and cost curve of delivering life-saving therapies to patients.  

The Manager, Account Development is responsible for Account Development Reps and Senior Account Development Reps under the guidance of the Executive Director, Business Development including delivery of the overall team metrics for calls, emails, meetings, and proposals sent value. Responsible for onboarding and ongoing training of new hires and for continued development of tenured team members. Drive partnership with Business Development, Marketing, Sales Operations, and other internal teams closely involved with Account Development. Depending upon the number of team members managed, may also have responsibility for prospecting activities as described in the Senior Account Development Rep role.

About our Culture, Career Advancementand Benefits:

At PPD we hire the best, develop ourselves and each other, andrecognizethe power of being one team.Weoffer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.

Essential Functions Assists in development and evaluation of departmental competencies. Manages, mentors, and develops a team. Works with leadership to hire staff and conduct formal appraisals. Oversees delivery of overall team metrics for calls, emails, meetings, and proposals sent. Ensures team is achieving baseline goals and ideally is exceeding goals. Provides mentoring and coaching, as appropriate, to drive achievement of metrics. Works with leadership to manage weekly team calls by providing agenda input, leading meeting at times, and securing internal subject matter experts for continued training. Manages career development process for direct reports, including evaluation of skill set and recommendations for continued career development, conduct of mid-year and annual performance reviews, and implementation of long term career development planning. Interacts with Business Development leadership on a regular basis to understand needs of territory or business unit, then direct team in support of those needs. Manages team deliverables across business units to ensure proper balance. Provides guidance to AD team members across a variety of topics and situations, including best contacts for triage of leads, customer interaction coaching, and mentoring on PPD processes and best practices.

Minimum Qualifications

Education and Experience: BS Degree in Business, Marketing, Communications or other relevant studies. Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5 years) or equivalent and relevant combination of education, training, & experience. 1 year of leadership responsibility.

Knowledge, Skills and Abilities: Strong general business knowledge, including understanding of the global financial, marketing and buying and selling processes within a general business environment Strong general knowledge of sales processes, strategies, and methodologies Proven leadership skills and abilities Ability to focus on customer service goals and departmental goals Ability to analyze corporate objectives and Business Development objectives to align the goals of the Account Development department and each AD reps activities Proven experience in leading a team to achieve a set of core metrics Ability to prioritize and allocate workload across multiple team members Demonstrates strategic vision in terms of departmental development, client management and global consistency Excellent communication and presentation skills Computer skills: Microsoft Office, Salesforce or similar CRM Attention to detail and ability to multi-task daily Excellent organizational skills

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Ability to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May require travel. (Recruiter will provide more details.)

PPD Defining Principles:

- We have a strong will to win - We earn our customer’s trust - We are gamechangers - We do the right thing -We are one PPD -

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, then please submit your application – we’d love to hear from you.

Minimum Qualifications

Education and Experience: BS Degree in Business, Marketing, Communications or other relevant studies. Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5 years) or equivalent and relevant combination of education, training, & experience. 1 year of leadership responsibility.

Knowledge, Skills and Abilities: Strong general business knowledge, including understanding of the global financial, marketing and buying and selling processes within a general business environment Strong general knowledge of sales processes, strategies, and methodologies Proven leadership skills and abilities Ability to focus on customer service goals and departmental goals Ability to analyze corporate objectives and Business Development objectives to align the goals of the Account Development department and each AD reps activities Proven experience in leading a team to achieve a set of core metrics Ability to prioritize and allocate workload across multiple team members Demonstrates strategic vision in terms of departmental development, client management and global consistency Excellent communication and presentation skills Computer skills: Microsoft Office, Salesforce or similar CRM Attention to detail and ability to multi-task daily Excellent organizational skills

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Ability to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May require travel. (Recruiter will provide more details.)

PPD Defining Principles:

- We have a strong will to win - We earn our customer’s trust - We are gamechangers - We do the right thing -We are one PPD -

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, then please submit your application – we’d love to hear from you.

Job posted: 2021-03-05

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