Associate Manager Sample Management

Pharmaceutical Product Development (PPD)

WI-Middleton-Middleton WI Research Way


PPD is a leading global contract research organization - currently operating in 46 countries! At PPD we are passionate, deliberate, and driven by our purpose - to improve health. Our organization works with a diverse group of pharmaceutical companies to help accelerate timelines to develop and deliver life changing medicine and therapies. As the largest GMP laboratory in North America, our lab in Middleton, WI offers the most comprehensive set of laboratory services available in the industry.

Role Description:

As an Associate Manager Sample Management you will manage the day-to-day operations of a service function within the department and work with staff to meet service level agreements. You will support development, implementation and be directly responsible for maintenance of processes and procedures as well as support development of training materials. · Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, behavioral and technical coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime. Promotes all aspects of PPD Equal Employment Opportunity policy and Affirmative Action Plan.

· Ensures equipment is maintained as required per manufacturer; coordinates and reviews validation and maintenance procedures. Ensures sample chain of custody and business continuity objectives are met.

· Oversees the following core tasks for productivity and quality – sample registration, requisition form entry, sample routing, data verification, sample storage, sample shipments to clients and third party labs, sample aliquoting, sample de- identification, sample destruction, and other tasks as required based on business need.

· Provides basic support for IT processes.

· Provides technical interpretation of study protocol requirements in relationship to sample handling, storage and disposition.

· Ensures operational compliance to company SOPs

PPD is a leading global contract research organization - currently operating in 46 countries! At PPD we are passionate, deliberate, and driven by our purpose - to improve health. Our organization works with a diverse group of pharmaceutical companies to help accelerate timelines to develop and deliver life changing medicine and therapies. As the largest GMP laboratory in North America, our lab in Middleton, WI offers the most comprehensive set of laboratory services available in the industry.

Role Description:

As an Associate Manager Sample Management you will manage the day-to-day operations of a service function within the department and work with staff to meet service level agreements. You will support development, implementation and be directly responsible for maintenance of processes and procedures as well as support development of training materials. · Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, behavioral and technical coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime. Promotes all aspects of PPD Equal Employment Opportunity policy and Affirmative Action Plan.

· Ensures equipment is maintained as required per manufacturer; coordinates and reviews validation and maintenance procedures. Ensures sample chain of custody and business continuity objectives are met.

· Oversees the following core tasks for productivity and quality – sample registration, requisition form entry, sample routing, data verification, sample storage, sample shipments to clients and third party labs, sample aliquoting, sample de- identification, sample destruction, and other tasks as required based on business need.

· Provides basic support for IT processes.

· Provides technical interpretation of study protocol requirements in relationship to sample handling, storage and disposition.

· Ensures operational compliance to company SOPs

Education and Experience :

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 3 to 5 years).

Bachelor’s Degree in Scientific Field (Medical Technology, Biology, Chemistry, etc)

1 year of leadership responsibility

Knowledge, Skills and Abilities:

· Good working knowledge of scientific or clinical methods

· Good problem solving and critical thinking skills

· Good organizational skills and the ability to multi-task

· Strong verbal, written, presentation, and interpersonal skills

· Ability to write technical documents such as SOPs, working instructions, and guidelines

· Good computer skills including Microsoft Office tools and enterprise applications

· Leadership abilities

· Ability to work in a collaborative team environment

Management Role:

· Directly supervises individual contributors, administrative support and / or entry-level professionals.

Work Environment Requirements

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

· Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.

· Able to work upright and stationary and/or standing for typical working hours.

· Able to lift and move objects up to 25 pounds

· Able to work in non-traditional work environments.

· Able to use and learn standard office equipment and technology with proficiency.

· May have exposure to potentially hazardous elements typically found in healthcare or laboratory environments.

· Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

What To Expect Next

At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. It's not just talk, our award-winning training programs speak for themselves. Join PPD in our relentless pursuit of excellence! If you feel your skills are a fit for this position - apply now! We look forward to receiving your application. A member of our talent acquisition team will review your qualifications and if interested, you will be contacted for an interview.

Education and Experience :

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 3 to 5 years).

Bachelor’s Degree in Scientific Field (Medical Technology, Biology, Chemistry, etc)

1 year of leadership responsibility

Knowledge, Skills and Abilities:

· Good working knowledge of scientific or clinical methods

· Good problem solving and critical thinking skills

· Good organizational skills and the ability to multi-task

· Strong verbal, written, presentation, and interpersonal skills

· Ability to write technical documents such as SOPs, working instructions, and guidelines

· Good computer skills including Microsoft Office tools and enterprise applications

· Leadership abilities

· Ability to work in a collaborative team environment

Management Role:

· Directly supervises individual contributors, administrative support and / or entry-level professionals.

Work Environment Requirements

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

· Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.

· Able to work upright and stationary and/or standing for typical working hours.

· Able to lift and move objects up to 25 pounds

· Able to work in non-traditional work environments.

· Able to use and learn standard office equipment and technology with proficiency.

· May have exposure to potentially hazardous elements typically found in healthcare or laboratory environments.

· Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

What To Expect Next

At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. It's not just talk, our award-winning training programs speak for themselves. Join PPD in our relentless pursuit of excellence! If you feel your skills are a fit for this position - apply now! We look forward to receiving your application. A member of our talent acquisition team will review your qualifications and if interested, you will be contacted for an interview.


2020-07-01 00:00:00


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