Clinical Manager - Home-Based - West/Midwest

Pharmaceutical Product Development (PPD)

United States


PPD’s mission is to improve health. It starts as an idea to find a cure. It becomes a life saved. All in-between, it’s you! We know that meaningful results not only require the right approach, but also the right people. We invite you to re-imagine health promoting protocols with us, working alongside our talented, bright and energetic teams.

Our global Clinical department consists of colleagues with institutional knowledge, in-depth therapeutic experience, and robust operational tools. Together, we help clients define and develop clinical programs, minimize delays and execute high-quality, cost-efficient clinical studies.

As a manager at PPD, you will oversee daily line management responsibilities of an assigned team and serve as positive leadership and professional role model for respective staff.

At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.

Summarized Purpose:

Manages, selects, trains, resources, coaches, and provides performance management of remote site monitors (RSMs) and Clinical Research Associates (CRAs). Facilitates remote monitoring and implementation of PPD's approach to risk-based monitoring (Adaptive and Intelligent Monitoring [AIM]). Focuses on end results to be achieved and uses metrics and key performance indicators to manage performance. May lead or contribute to initiatives that enhance RSM & CRA clinical management and PPD business objectives. May lead and/or participate in local and regional cross functional initiatives and process improvement projects.

Essential Functions:

Manages (daily) RSMs and CRAs, provides coaching, mentorship and work direction.

Conducts regular performance appraisals and career discussions with staff. Facilitates employee career development.

Ensures all staff CVs, training records, position profiles and experience profiles are complete and up to date. Ensures timeliness and accuracy of timesheets and expense reports.

Supports allocation activities per the local resourcing process. Supports activities of project managers and clinical team managers to optimize the operational running of projects. Escalates appropriately any RSM/CRA issues that may impact project deliverables.

Delivers training on SOPs, WPDs, local requirements and any other subjects that impact on clinical operations. Identifies training gaps and ensures that training requirements are met. May contribute to development of training programs, where appropriate.

Interviews, recruits and selects staff. Manages and conducts induction/orientation programs for all new employees, ensuring their smooth assimilation into the company.

Alerts management to quality issues, request QA audits as appropriate, and facilitate client and internal quality assurance audits as required. May provide input into bids and contribute to the procurement of new business where required. PPD’s mission is to improve health. It starts as an idea to find a cure. It becomes a life saved. All in-between, it’s you! We know that meaningful results not only require the right approach, but also the right people. We invite you to re-imagine health promoting protocols with us, working alongside our talented, bright and energetic teams.

Our global Clinical department consists of colleagues with institutional knowledge, in-depth therapeutic experience, and robust operational tools. Together, we help clients define and develop clinical programs, minimize delays and execute high-quality, cost-efficient clinical studies.

As a manager at PPD, you will oversee daily line management responsibilities of an assigned team and serve as positive leadership and professional role model for respective staff.

At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.

Summarized Purpose:

Manages, selects, trains, resources, coaches, and provides performance management of remote site monitors (RSMs) and Clinical Research Associates (CRAs). Facilitates remote monitoring and implementation of PPD's approach to risk-based monitoring (Adaptive and Intelligent Monitoring [AIM]). Focuses on end results to be achieved and uses metrics and key performance indicators to manage performance. May lead or contribute to initiatives that enhance RSM & CRA clinical management and PPD business objectives. May lead and/or participate in local and regional cross functional initiatives and process improvement projects.

Essential Functions:

Manages (daily) RSMs and CRAs, provides coaching, mentorship and work direction.

Conducts regular performance appraisals and career discussions with staff. Facilitates employee career development.

Ensures all staff CVs, training records, position profiles and experience profiles are complete and up to date. Ensures timeliness and accuracy of timesheets and expense reports.

Supports allocation activities per the local resourcing process. Supports activities of project managers and clinical team managers to optimize the operational running of projects. Escalates appropriately any RSM/CRA issues that may impact project deliverables.

Delivers training on SOPs, WPDs, local requirements and any other subjects that impact on clinical operations. Identifies training gaps and ensures that training requirements are met. May contribute to development of training programs, where appropriate.

Interviews, recruits and selects staff. Manages and conducts induction/orientation programs for all new employees, ensuring their smooth assimilation into the company.

Alerts management to quality issues, request QA audits as appropriate, and facilitate client and internal quality assurance audits as required. May provide input into bids and contribute to the procurement of new business where required. Education and Experience:

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5 years).

1 year of leadership responsibility

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

Demonstrates effective mentoring/leadership/supervisory ability including excellent interpersonal skills

Excellent remote site management, remote monitoring and on-site clinical trials monitoring skills

Demonstrates understanding of or ability to learn and demonstrate understanding of PPD SOPs, WPDs, and relevant regulations (e.g. ICH/GCP, FDA guidelines)

Demonstrates ability to evaluate medical research data and demonstrate proficient knowledge of medical terminology

Effective organizational and negotiation skills

Strong attention to detail

Effective written and oral communication skills

Good knowledge of English language and grammar

Competent use of computer to include data entry, archival and retrieval

Ability to travel as needed

Excellent team player with team building skills

Excellent interpersonal and conflict resolution skills

Utilizes problem-solving techniques applicable to constantly changing environment

Proficient knowledge of medical/therapeutic areas and medical terminology

Working Environment:

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

Ableto communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.

Able to work upright and stationary for typical working hours.

Able to work in non-traditional work environments.

Able to use and learn standard office equipment and technology with proficiency.

Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

May have exposure to potentially hazardous elements typically found in healthcare or laboratory environments.

This role requires independent travel up to 40%, inclusive of traveling in automobiles, airplanes, and trains.

PPD Defining Principles:

- We have a strong will to win - We earn our customer’s trust - We are game changers - We do the right thing - We are one PPD

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, then please submit your application – we’d love to hear from you. Education and Experience:

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5 years).

1 year of leadership responsibility

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

Demonstrates effective mentoring/leadership/supervisory ability including excellent interpersonal skills

Excellent remote site management, remote monitoring and on-site clinical trials monitoring skills

Demonstrates understanding of or ability to learn and demonstrate understanding of PPD SOPs, WPDs, and relevant regulations (e.g. ICH/GCP, FDA guidelines)

Demonstrates ability to evaluate medical research data and demonstrate proficient knowledge of medical terminology

Effective organizational and negotiation skills

Strong attention to detail

Effective written and oral communication skills

Good knowledge of English language and grammar

Competent use of computer to include data entry, archival and retrieval

Ability to travel as needed

Excellent team player with team building skills

Excellent interpersonal and conflict resolution skills

Utilizes problem-solving techniques applicable to constantly changing environment

Proficient knowledge of medical/therapeutic areas and medical terminology

Working Environment:

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

Ableto communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.

Able to work upright and stationary for typical working hours.

Able to work in non-traditional work environments.

Able to use and learn standard office equipment and technology with proficiency.

Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

May have exposure to potentially hazardous elements typically found in healthcare or laboratory environments.

This role requires independent travel up to 40%, inclusive of traveling in automobiles, airplanes, and trains.

PPD Defining Principles:

- We have a strong will to win - We earn our customer’s trust - We are game changers - We do the right thing - We are one PPD

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, then please submit your application – we’d love to hear from you.


2020-08-11 00:00:00


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