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Support Services Manager

Laboratory Corporation of America Holdings (Covance)

Miami, Florida, United States

<div> <p><strong>Job Duties/Responsibilities</strong></p> <ul> <li>Direct the daily operational activities of the pre-analytic department of the Core laboratory including Phlebotomy, Accessioning, and Specimen Processing</li> <li>Effectively manage the staffing of the department and monitor the schedule to ensure adequate coverage and adjust as needed</li> <li>Directly supervisor, train, and mentor pre-analytic supervisors and have ownership and responsibility for all pre-analytical departmental staff</li> <li>Work with the Core Lab Technical Manager to ensure the laboratory is meeting the needs of the U Miami system</li> <li>Work to ensure the laboratory is meeting service level metrics</li> <li>Resolve hospital related concerns and operational issues in a timely manner by consulting with the Laboratory Operations Director, Technical Manager, and QA Manager</li> <li>Ensure pre-analytic department is compliant with regulatory requirements (CAP, CLIA, State, ISO, etc) related to personnel safety and quality</li> <li>Oversite of developing and implementing laboratory procedures related to specimen collection, accessioning, send-outs, and processing</li> <li>Manage staff including recruiting & hiring qualified employees, performance management, training and development</li> <li>Ensure effective communication with leadership as well as direct reports and all departmental staff</li> <li>Conduct departmental meetings and ensure appropriate departmental communication</li> <li>Investigate deviations from established procedures to ensure effective corrective action</li> <li>Maintain a clean and safe work environment</li> </ul> </div>

Job posted: 2022-01-24

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