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Field Service Engineer - Novasyte

IQVIA Holdings Inc.

Ontario, Canada

We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete.

Position Description: 

Our Field Service Engineers experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for troubleshooting, repairing, and updating medical devices in a hospital with the support of an on-site team. The current product line being supported is a medication dispensing system device. This is a great opportunity for you to advance your technical and leadership skills! 

We are hiring immediately with an expected start date of as soon as possible. This position requires you to travel 100% nationally, and must have open availability Monday through Friday.

Responsibilities: 

  • Organizing, testing, and updating medical devices, installing and configuring hardware, software, and network products.

  • Set-up and organization of equipment and workstations.

  • Conduct routine checks and records data from product tests after installation and configuration. 

  • Oversee a team of support staff, manage project timelines and customer needs.

  • Per-diem position requiring travel and open flexibility 

  • Traveling nationally weekly to support customer needs.

  • Appropriate PPE is provided to all employees prior to the start of assignments.

Novasyte, a IQVIA company, takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Job Requirements: 

  • An active and unrestricted driver license is required for this position 

  • Must be comfortable with basic software programs and Microsoft operating system 

  • Ability to assemble and disassemble equipment and devices 

  • Ability to sit and stand for long periods of time and lift up to 50 pounds 

Experience in healthcare, pharmacy technician, field service, engineering, biomedical, maintenance, customer service, electronics, electrical, technical work,

or IT is beneficial for this position.

FT1  

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.

Job posted: 2023-02-04

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