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Senior Director, R&D Operations

IQVIA Holdings Inc.

Seoul, South Korea

Role purpose
Direct a group of clinical staff, for Korea. Develop plans to ensure the allocation of staff and fiscal resources for assigned area of accountability. Determine strategic goals and objectives for designated region and assures operational alignment with senior management priorities. Lead functional/country/region strategic initiatives and work with senior management across disciplines to develop implementation plans.

Principal Accountabilities

  • Manage staff in accordance with organization’s policies and applicable regulations
  • Responsibilities include planning, assigning, and directing work appraising performance and guiding professional development rewarding and disciplining employees addressing employee relations issues and resolving problems. Approve actions on human resources matters.
  • Direct the hiring and selection process for a region/country or office and works collaboratively with senior management to set targets for recruitment and retention across roles.
  • Establish methods to develop and evaluate office/region based onboarding processes. Develop standard processes to ensure that staff has the proper materials, systems access and training to complete job responsibilities. Oversee the execution of the training plan, SOP review and mentored training experiences for a region/office/country.
  • Provide a leadership role in country/region clinical resourcing process through continual evaluation of existing and future resource alternatives, pro-active planning and collaboration with study team leadership and operational peers. Evaluate the quality of the clinical work product for a variety of job roles and/or a specialized job function. Evaluate regional workload, quality and budget metrics through regular review and reporting of findings. Collaborate with senior management and other functional leadership to improve efficiencies, project outcomes and quality metrics for clinical projects.
  • Act as a coach and mentor for lower level staff as they develop in their role. Work collaboratively with project leadership including the CPM (Clinical Project Manager), client representatives and other functional leadership to manage project related challenges and to achieve exemplary customer service.
  • Analyse and reviews budgets for clinical studies within region. Pro-actively plans for appropriate clinical operations budget consumption and guides line managers and CRSs (Clinical Research Specialists) in managing variances and in developing corrective fiscal action plans.
  • Conduct Clinical Project Review and participates in Project Management Review according to regional guidelines and interfaces with appropriate functional leadership to achieve positive outcomes.
  • Lead corporate or departmental quality or process improvement initiatives.
  • Act as a sponsor/client liaison.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

Job posted: 2021-04-01

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