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Senior Director, Business Process Excellence

Parexel International Corporation

USA - Any Region - Home Based

The Parexel Project Support Office (PSO) will direct and control how Clinical Research Services (CRS) business unit measures and optimizes project-related operational, financial, resource assignment and quality performance through metrics, methodologies, tools and communications.

The Senior Director, Business Process Excellence will cooperatively interact with other enterprise support functions to ensure data and performance driven delivery.

Key AccountabilitiesEngages across the organization to develop and maintain operational support, metrics and reporting, compliance behaviors and project planning to business partners in CRS.Lead/support key operational, system and reporting improvement initiativesEvaluate the need for and support the building of informatics capabilities designed to enhance operational performance, reporting and capacity managementAlign process improvement, change management, and technology initiatives across CRS to eliminate redundancy and conflicting prioritiesSupport corporate initiatives that originate outside of PSO and require CRS inputDevelop and implement a formal cross-functional project risk governance framework and monitor complianceOversee and drive a communication framework for project management related communications and meetingsEngages with Enterprise and Biotech segments to align partnership initiatives across the organization related to PSO activities.Provides a range of leadership and team building capabilities to support the achievement of PSO goalsDe ve l op a nd e va l ua t e p r oc e dure s, processes, and training materials to support activities.Manage and develop assigned staffMentor/coach direct reports and extended teams on assigned areas of accountability

QualificationsMinimum Work Experience Relevant work experience in clinical research with preference towards significant CRO experienceExperience working in or managing PMO/PSO/portfolio governance processesAnalytical skills and experience managing risk-based oversight programsThe ability to develop high performing teams and lead in a matrixed environmentLine management experienceOrganization change managementThe ability to build interdependent partnerships, acting as the mediator between organizationsUnderstanding of clinical research systems and platforms required

EducationBachelor’s degree required.EEO DisclaimerParexel is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job posted: 2020-06-20

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