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Remote Medical Technician Customer Service - $2,000 Sign On Bonus

Laboratory Corporation of America Holdings (Covance)

Houston, Texas, United States of America

<p>The Technician/Technologist Customer Service Rep will be responsible for communicating with our Hospital clientele, answering incoming calls, providing requested information, researching and resolving problems, finding sources for send-out testing, working with minor interface issues, and working closely with other departments in the laboratory.  Prior technical laboratory experience strongly preferred and must be available to rotate weekends/holidays and evenings/nights as required. <b>This remote/work from home position will require residence in the Houston, TX area upon start date.</b></p><p><br />Schedule: Sunday-Thursday, 4:00pm to 12:30am CST.</p><p></p><p>This role includes a $2,000 sign on bonus.</p><p></p><p><b>Requirements:</b></p><ul><li>Requires an Associate Degree in Medial Lab Technology or Equivalent; OR BA/BS degree in Medical Lab Science, Biology, Chemistry or related life science</li><li>Prior experience as an MLT or MT strongly preferred</li><li>Knowledge of medical terminology used in a clinical setting strongly preferred</li><li>Experience working in a contact center/call center environment is preferred</li><li>Prior healthcare industry, such as a physician's office or a hospital highly is a plus</li><li>Knowledge of Microsoft Office suite is required</li><li>Experience with Salesforce.com and/or Laboratory Information Systems is preferred</li><li>Strong verbal and written communication skills and excellent ability to listen and respond</li><li>Must be courteous with strong customer service orientation</li><li>Excellent multitasking abilities required</li><li>Strong flexibility and the ability to manage and adapt to changing priorities quickly</li><li>Bilingual in English and Spanish highly desirable</li></ul><p></p><p></p><p><b>Labcorp is proud to be an Equal Opportunity Employer:</b></p><p></p><p>As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.</p><p></p><p>For <span>more information about how we collect and store your personal data, please see our </span><span><a href="https://www.labcorp.com/hipaa-privacy/web-privacy-policy" target="_blank">Privacy Statement</a></span><a href="https://www.labcorp.com/hipaa-privacy/web-privacy-policy" target="_blank"><span>.</span></a><span> </span></p>

Job posted: 2022-04-21

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