Systems Operations Engineer 2

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Job Summary
The Systems Operations Engineer 2 is responsible for contributing to the streamlining the DrugDev Spark platform from development to deployment. The Systems Engineer 2 helps improve existing infrastructure as it pertains to performance, security, and scalability. 

Summary of Essential Job Functions
    Lead small projects to push forward our SaaS infrastructure to support rapidly increasing user demand 
    With oversight, build out and automate our development tool chain to support continuous validation of software in compliance with strict regulatory requirements.
    Perform performance tuning, monitoring, patching and other system administration tasks to support fault tolerant, high availability infrastructure.
    Participate in the design and development of our software solutions, ensuring that we deliver solutions that are suited to our operational demands as well as customer needs.
    Write and maintain Ansible playbooks to thoroughly automate our operations processes.
    Support our integrations pipeline and troubleshoot issues.

Competencies
    Technical/functional expertise
    Communication
    Decision making
    Customer focus
    Conflict management
    Energy, motivation and work rate

Supervisory Responsibilities

This position does not have responsibility for managing people.  

Minimum Experience Requirements
    Bachelors degree or higher
    At least 3 years of experience managing production systems in a SaaS environment or equivalent experience
    Experience in developing configuration management scripts or equivalent experience
    Fewer years of experience will be acceptable with directly relevant coding expertise

Skill Requirements
    Experience with managing systems in production using an infrastructure as code model

    Knowledge of networking and system security

    Very strong experience in Windows/Linux environment and strong familiarity with Redhat/Centos
    The ability to be part of a 24/7 on-call rotation
    Good interpersonal communication and presentation skills
    Attention to detail

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.