Program Coordinator - Study Engagement

Parexel is in the business of improving the world’s health. We do this by providing a suite of biopharmaceutical services that help clients across the globe transform scientific discoveries into new treatments. From clinical trials to regulatory, consulting, and market access, our therapeutic, technical, and functional ability is underpinned by a deep conviction in what we do. We believe in our values; Patients First, Quality, Respect, Empowerment & Accountability.

This role is based in the UK and ideally you would be situated in either of our Littlehampton or Uxbridge offices and we can also offer some home working . Please note due to the current pandemic you would be working fully home based.

As the Program Coordinator you will provide highly skilled, proactive project coordination support to assigned account team(s) and for allocated projects to ensure efficient and effective management of projects within agreed priorities and time scales to the highest quality, in line with budget, and with minimal supervision. Your responsibilities will include internal project tracking, liaising with client and faculty on project set up and progression, maintaining internal/client databases and documents, maintaining financial documentation, and supporting teams in proposal, budget and pitch developments.

Key Accountabilities:

Support Account Team for Successful Project Delivery :

- Provide team members with skilled support in the implementation and management of specified projects within agreed time schedules and budgets

- Proactively maintain and circulate project tracking and status reports, internally (including liaison with the studio) and externally

- Set up and maintain accurate project information on all tracking tools (internal and external)

- Set-up project (status reports, tracking documents, document naming convention) and project codes

- Prepare project kick off materials, including creating project job sheet

- Raise purchase orders for all external services (ICs) as per standard processes and procedures with authorization by an appropriate signatory; track payments

- Generate appropriate correspondence when seeking permission to reproduce illustrations/figures

Undertake ordering of Journal/British Library held references; Maintain online/paper archive of purchased papers

- Insert Reference Manager citations into manuscripts and format to style; maintain Reference Manager databases within account team(s)

- Provide information on abstract and/or manuscript submission guidelines, proactively ascertain and collate all information required for submission package, and undertake submission (eg, online) of abstracts or manuscripts

- Format documents to journal/house style and PowerPoint slides to agreed template;

Maintain a proactive approach to the above activities, asking questions as necessary and initiating tasks, without the need for prompting :

- Organize own workload, prioritizing work through regular discussions with Manager and project managers

- Make Manager aware of potential work overload (under-resource) or timing difficulties

- Provide recommendations for solutions to problems/issues to internal team members

- Demonstrate follow through on assigned tasks and prioritize tasks to meet task timelines

General Team Support:

- Proactively set up and coordinate with Manager the Induction Program for new starters

- Actively contribute to induction programs and the training and development of new support staff and other employees

- Organize all travel and accommodation for team members

- Make all necessary arrangements for client visits and off-site meetings

QualificationsEducation:

- Ideally Degree preferred, eg, Life science, Marketing, Business qualifications

Skills:

- Competent in the use of Word (Advanced), PowerPoint (Advanced), Excel (Advanced), Outlook (Advanced) and Reference Manager (Intermediate) and sound knowledge of databases (eg, Access)

- Ability to source information using the Internet and other media

- Confident processing financial information and trackers under the guidance of Manager

- A confident self-starter who is capable of knowing how best to action/respond to specific requests and information received from a variety of external and internal sources

- Strong interpersonal and communications skills, including ability to compose own correspondence to agree professional standard

- Excellent organizational and multi-tasking skills, with the ability to coordinate several projects at different stages, meeting strict deadlines and follow-up proactively; effective time management

- Accuracy and attention to detail

- Team player with client-focused approach

- Motivated, proactive, flexible approach, with ability to follow tasks to completion

- Exhibit confidentiality regarding sensitive information and a professional demeanor at all times

- Proficient use of the English language

Knowledge and Experience:

- Previous project and team coordination, support or administration is essential.

- Experience within the medical communications environment would be an advantage

In return we will be able to offer you a structured career pathway and encouragement to develop within the role including awareness and understanding of the industry. You will be well supported and your hard work will be rewarded with a competitive base salary as well as a benefits package including holiday, a pension scheme, medical cover as well as other leading-edge benefits that you would expect with a company of this type.

Apply today to begin your Parexel journey!