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Partnership Training Lead

Parexel International Corporation

Billerica, Massachusetts, United States of America

Partnership Training Lead (PTL) owns partnership training tasks and support for partnership training systems/processes/activities. Provides support to other Partnership Training Leads/Managers for partnership training tasks.

Accountability and Supporting Activities:

Partnership Pursuit and Development• Attend internal and external meetings as applicable, provide support/guidance for partnership training related tasks

Client Training Systems• Provide support and guidance to the partnership account leadership team on set up of the process for team members accessing client training systems and their training curriculaCreation/Maintenance/Decommission of Training curricula and LMS Job Role assignments.• Collaborate with internal partnership SMEs and Client Training representatives to create, maintain, and decommission the training curricula and LMS roles at a partnership level• Ensure partnership curricula are reviewed regularly with the SMEs and Client Training representatives for completeness, effectiveness of trainings, LMS roles, and appropriate hours spent on trainings• Identify areas for potential efficiency in partnership training related tasksCompliance• Collaborate with partnership account leadership to develop compliance measures, frequency, and format of reporting internally and externally• Create, review, and deliver partnership training compliance reports to key stakeholders, and follow-up on any non-compliance issues as appropriate with staff, line managers, and functional heads• Work with partnership account leadership to ensure any MSA requirements, KPIs, or other partnership criteria for compliance are met

• Provide support for quality issues/CAPAs, audits, and inspections for assigned partnership training

Skills:• Strong interpersonal, verbal, and written communication skills• Ability to build relationships and interface effectively with external clients and internal employees• Ability to manage multiple and varied complex tasks and prioritize workload with attention to detail, strong focus on quality, and excellent organizational skills• Ability to work effectively in a matrix environment and to demonstrate and foster teamwork within the group as well as across the organization• Proactive approach with ability to work independently, identify process efficiencies, and implement training solutions within assigned remit• Ability to think and work globally and be culturally aware• Substantive computer skills, including proficiency in multiple systems (e.g., LMS, MS Office products)• Ability to travel as needed for the position

Knowledge and Experience:• At least 2 years of relevant experience working in the CRO or pharmaceutical industry• Previous quality, training development and/or delivery experience preferred• Successful track record in developing relationships with external clients and/or groups of internal customer stakeholders• Experience managing projects with global team members is desired

Education:• Educated to degree level (health-related science or business preferred) or equivalent relevant qualification or experience preferred• English fluency required (written and verbal)

Job posted: 2023-03-21

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