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Associate Director, IT Architect

IQVIA Holdings Inc.

Various Locations

You would join the ‘Spotfire Center of Excellence (CoE)’ at IQVIA, a small team that supports our large community of Spotfire Analyst users (approximately 1000 people around the world). The CoE help onboard new users of Spotfire Analyst, help teams with challenging problems and design issues, manage Spotfire platform upgrades, manage deployment of new Spotfire environments, maintain several custom extensions to Spotfire, provide Tier 3/4 support for our environments and generally ensure that IQVIA get the best out of Spotfire. You would be expected to take an active part in all these activities, with a particular emphasis on our custom extensions and scripting to support our DevOps processes.
RESPONSIBILITIES
• Onboard new users of Spotfire Analyst, help teams with challenging problems and design issues, manage Spotfire platform upgrades, manage deployment of new Spotfire environments, maintain several custom extensions to Spotfire, provide Tier 3/4 support for our environments and generally ensure that IQVIA get the best out of Spotfire.
• Conducts analysis against source systems, 3rd party products, or data that resides within IQVIA source solutions to confirm connectivity.
• Be a “go to” subject matter expert for Spotfire issues. Assist in knowledge transfer to other technical staff members of business data processes.
• Collaborate with developers to ensure adherence to standards
• Conduct root cause analysis on a variety of issues throughout the life cycle of a project
• Collaborate with project teams to ensure timely delivery and quality of all project deliverables.
• Develop training and support programs for Spotfire, as needed. Continuous learning is key to success in this position.
• Documents support processes, conducts continuous improvement analysis for solution performance against product SLA’s, conducts overall quality analysis of production systems, supports audit processes ensuring data quality, conducts regression testing of production releases.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
The ideal candidate would have experience in a wide variety of technologies and the desire to learn many more. We recognise that very few candidates will have experience of all these technologies, but would expect deep knowledge to be demonstrated across multiple. The position itself requires exposure to all the below:
• Spotfire analysis development, including complex IronPython and R scripting.
• Customer support.
• HTML and JavaScript using JQuery.
• PowerShell scripting, Windows Server management, Spotfire installation and architecture.
• Spotfire extension development using c# and Visual Studio.
• Integration using RESTful Web Services.
• Spotfire Server customisation using Java.
• R package development.
• Database development using a wide range of database platforms such as Hadoop (any toolset), MongoDB, Oracle, SQL Server etc.
• Excellent knowledge of data and analytics technologies required to translate data to insight
• Excellent communication and interpersonal skills
• Ability to establish and maintain effective working relationships with coworkers, managers and stakeholders
• Limited travel will be required
• Knowledge of Software Development Life Cycle
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
• Bachelor’s Degree in Computer Science or related field; with 10+ years technology experience including previous strategy and management experience or equivalent combination of education, training and experience

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

Job posted: 2020-10-23

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