Analytics & Business Excellence Manager

Your role

In your role as Analytics & Business Excellence Manager you will support Real-World Solutions business unit in a number of ways. From providing advanced analytics & visualizations, supporting business partners, helping drive innovation, to driving adoption of industry-leading technologies and solutions. The ideal candidate comes with a broad skillset, continuous improvement mindset and passion for data, analytics & technology.

Responsibilities

• Designs, develops, implements and maintains complex analytics dashboards. These dashboards are submitted to all levels of management
• Undertakes Project Management activities in relation to the development of new and updates to existing reports required from operational process improvements and adoption of new technologies
• Support global operations team with preparation of ad-hoc analysis in areas of resourcing, finance, productivity, operational metrics
• Serve as a main point of contact for report-related questions. Be able to find root cause of problems, propose a solution and implement
• Provides subject-matter expertise related to metrics reporting and dashboards
• Develops, implements and manages processes / best practices related to the development, validation, support, maintenance of the metrics dashboards.
• Continuously identify sources of performance optimization & implement improvements
• Participate in adoption of technology solutions and process improvements
• Change-management advocate
• Develops and delivers training as needed

Qualifications & Requirements

• A history of leading successful analytics & change management projects
• Minimum 5 years of experience developing complex dashboards using business intelligence (BI) and analytics software (Spotfire preferred). SQL experience an advantage.
• Exceptional analytical, conceptual thinking and technical skills
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Excellent planning, organizational, project and time management skills.
• Excellent documentation skills

Nice-to-Have:

• Pharmaceutical, biotech or other regulated industry experience preferred
• Demonstrated experience leading and successfully and timely delivering on implementation of cross-functional initiatives and programs with senior executive leadership visibility

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.