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Sr Quality Specialist

Laboratory Corporation of America Holdings (Covance)

Manila, Philippines

<h2>Job Overview:</h2><ul><li style="text-align: left;"><span style="font-size: 10pt;">Implement and promote use of consistent, efficient and quality processes to meet </span><span style="font-size: 10pt;">timelines and deliverables according to requirements and standard operating </span><span style="font-size: 10pt;">procedures, and assume accountability for the deliverables.</span></li><li style="text-align: left;"><span style="font-size: 10pt;">Ensure compliance of operations with governing regulatory requirements.</span></li><li style="text-align: left;"><span style="font-size: 10pt;">Create, maintain and assume accountability for a culture of high customer service.</span></li><li style="text-align: left;"><span style="font-size: 10pt;">Nurture and sustain an environment of continuous learning.</span></li><li style="text-align: left;"><span style="font-size: 10pt;">Perform Quality review of assigned calls/cases.</span></li><li><span style="font-size: 10pt;">Assist in compiling quality metrics based on this review and identifying quality trends, a</span><span style="font-size: 10pt;">ddressing periodic client quality reviews.</span></li><li><span style="font-size: 10pt;">Assist in preparation of Corrective and preventive actions as requested.</span></li><li><span style="font-size: 10pt;">Assist in ensuring that CAPA results are implemented and produce documentary evidence to that effect in coordination with the project managers</span><ul><li><span style="font-size: 10pt;">Assist in the conduct of process review for assigned process and measure and monitor audit readiness </span></li><li><span style="font-size: 10pt;">Assist in designing and tracking training schedule and training material for new hires and existing team</span></li><li><span style="font-size: 10pt;">Contribute to discussion forums on Quality errors within assigned project and help identify process improvements</span></li><li><span style="font-size: 10pt;">Assist in coordinating respective client or external audits of the assigned projects as requested</span></li><li><span style="font-size: 10pt;">Assist in development of Quality Management Plan for assigned project</span></li></ul></li><li>Coordinate with the project team to support the Client during regulatory inspections<br />at client sites with support from Quality Lead / Quality Manager.</li></ul><h2>Education/Qualifications:</h2><ul><li><span style="font-size: 10pt;">Bachelors/Masters degree in Medicine or Alternative medicine or Pharmaceutical science.</span></li></ul><h2>Experience:</h2><ul><li>3 plus years of overall work experience in the functional area with at least 1 year’s experience in Peer review/Quality review and experience in CAPAs and quality trending.</li><li>Experience in generating quality metrics with trend analysis, authoring and coordinating Corrective and Preventive Action Reports.</li></ul>

Job posted: 2021-12-01

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