HR Service Delivery Specialist 1 with Dutch

<p>Are you looking for an entry role into HR? Do you speak fluent English and Dutch?</p><p></p><p>Labcorp are looking to hire a HR Service Delivery Specialist 1 with Dutch and English language. This is an exciting role to be part of an International team and global company.</p><p></p><p>You will be managing Belgium and Netherlands tasks that will be need to be supported in local language. You would ideally have some experience working within HR/customer service and would have strong communication skills. This role offers full training.</p><p></p><p>This is a remote based role in Poland.</p><p></p><p><b><u><span>Main Responsibilities</span></u></b><br /> </p><ul><li>Providing HR administrative support for EMEA countries using English and Dutch language, as appropriate</li><li>Serve as a central point of contact for employees and leaders for HR related inquires via a Case Management System and phone line</li><li>Provide superior customer service when responding to employee questions regarding payroll, company policies, benefits and general HR inquires across the company</li><li>Providing HR support to employees with a focus on delivering excellent customer experience</li><li>Handling requests in a timely manner according to procedures</li><li>Interacting with other HR teams</li><li>Understanding the customer’s issue and ensuring that the necessary action is carried out to resolve it</li><li>Resolving a high percentage of requests at first point of contact through the use of the robust knowledge base and Desk Side Procedures in place</li><li>Updating the information into the HR systems</li><li>Process various forms related to documenting Human Resources activities</li><li>Supporting HR administrative work unique either for the business or geography</li></ul><ul><li><span>Participating in various HR projects as they arise</span></li></ul><p></p><p><b><span>Education/Qualifications:</span></b></p><ul><li>Bachelor/master degree</li><li>Good English and Dutch skills, any other languages are a plus (<span>French, German, Spanish, Italian, etc)</span></li><li>2+ years of Customer Facing Human Resources experience preferred but not mandatory</li></ul><p></p><p><b><span>Experience:</span></b></p><ul><li>Excellent communication and interpersonal skills</li><li>Superior customer services skills in writing and via phone</li><li>Accuracy and attention to detail is essential</li><li>Good time management and organizational skills</li><li>Proficiency in MS Office tools</li><li>Quick learner willing to develop in customer service and in HR area</li><li>Previous professional experience either within HR or customer service would be an asset, but not mandatory.</li></ul><p></p><p>If interested, please send us your CV in <b>English.</b></p><p></p><p><b>Labcorp is proud to be an Equal Opportunity Employer:</b></p><p></p><p>As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.</p><p></p><p>For <span>more information about how we collect and store your personal data, please see our </span><span><a href="https://www.labcorp.com/hipaa-privacy/web-privacy-policy" target="_blank">Privacy Statement</a></span><a href="https://www.labcorp.com/hipaa-privacy/web-privacy-policy" target="_blank"><span>.</span></a><span> </span></p>