Qualitative Research Coordinator, PCS

Qualitative Research Coordinator – Patient Centered Solutions

Overview

IQVIA provides scientific services spanning clinical trials, real world evidence, and consulting in all areas of the product lifecycle. The Patient Centered Solutions (PCS) team leads the industry in breadth and depth of Clinical Outcomes Assessment (COA) and Patient Reported Outcomes (PRO) knowledge. Our diverse team of experts works together to develop, deploy, and validate psychometric instruments that capture the patient experience with their treatment or disease, analyze and interpret outcomes, and translate the information to advance the initiatives of life science companies.

Individuals joining us are assured of a rewarding and progressive career in life sciences consulting. You’ll have the opportunity to address challenging client issues, across multiple geographies with a hands-on influence in delivering solutions.  We operate in a truly multi-cultural, collegial, and collaborative work environment that is rich in development and growth.

Roles & Responsibilities

As part of the Study Execution Team (SET), the Qualitative Research Coordinator will be responsible for the execution of all operational aspects of the data collection phase of Patient Centered Solutions (PCS) studies which include a primary research phase.  The Coordinator be an integral member of study teams and will be involved in proactive project planning and take ownership of the management of qualitative research coordination.  The abilities to multi-task, “think fast on your feet”, creatively problem-solve, and provide accurate information, logistical solutions and support and quality results are keys to success. 

Key responsibilities include:

• As part of the project team, will help support the team by carrying out day-to-day activities that enable the primary research process:
  • Provide input on screening documents, confirmation of diagnosis (COD) related to scheduling participants.
  • Support recruitment process by ensuring all logistical pieces are in place related to qualitative research:
    • Initial outreach to patients and clinicians for screening
    • Communication with external vendors, clinicians, sites and patient advocacy groups.
    • Confirmation of Diagnosis collection and review
    • Informed Consent collection
    • Scheduling and confirmation of interviews
    • Moderator availability and calendar management
    • Interview platform set up
    • Audio file management
    • Transcript Coordination
    • Prepare recruitment updates
    • Honorarium processing
    • Sunshine Reporting requirements
  • Provide regular internal recruitment/project updates
  • Ensure vendors/sites meet timing and quality standards
• Provide back-up support for project/ vendor related administrative activities:
  • Create/request purchase orders
  • Facilitate contracting with PAGs, clinicians, vendors, subcontractors, etc.
  • Ensure new vendors/partners are set up within internal systems
• Build processes to ensure all legal and fiduciary requirements are consistently met
  • Receipt of high-quality deliverables from partners
  • Safeguards against unnecessary expenses, inefficiencies and poor delivery 
  • Compliance with legal requirements (fair market value, anonymity, etc.)

Minimum Required Education and Experience

• Associate’s degree (Business Administration preferred) or equivalent; or 5+ years’ healthcare market research or related industry experience

#LI-CS2

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.