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IT Service Delivery Manager, China & Korea
IQVIA Holdings Inc.
Shanghai, China
Job Overview
Provides subject matter expertise and a high level of internal consulting support on the effective communication and implementation of IT strategy to the business and vice versa. Partners with management to translate business strategies into proactive IT plans.
Essential Functions
• Responsible for relationship management and acts as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution.
• Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship.
• Works to grow the client relationship by identifying new business opportunities.
• Works with delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the client’s business.
• Networks with senior internal personnel and clients, in own area of expertise.
Qualifications
• Bachelor's Degree Requires a minimum of 5 years of related experience Req Or
• Master's Degree With 3 years experience Req Or
• Ph.D. without experience Req
• Equivalent work experience may substitute for degree. Req
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.
Job posted: 1970-01-01