Human Resources Specialist HR Global Service Team

Parexel International Corporation

Bucharest, București, Romania


The HR Specialist acts as a first point of contact and support for managers and employees who require HR assistance with using or accessing HR programs and processes. The associate is responsible for providing a timely and accurate response or properly redirecting the inquiry, to help the employee resolve or address their need. May serve as an SME or SPOC for a HR program, service or system.

HR Service Delivery Support

• Respond to a wide variety employees’ and managers’ HR-related enquiries via email, ticketing and telephone requests for HR services support. Range of topics includes most kinds of HR related questions

• Provide high level administrative and systems related system support

• Participate in international projects and cross-functional initiatives

• With minimal oversight, lead complex or large-scale HR Service Team tasks or projects, some of which may include global or cross-organization members and impacts

Data Privacy, Data Management, Record Keeping

• Responsible for maintaining accurate files and records in compliance with company and local/country requirements.

• Generate difficult reports. Track and report out on various requirements

Communication

• Maintains and facilitates a high level of communication within the team, across HR as needed, and with clients in general.

• May create and manage broadcast communications related to available services and systems

Other

• Other duties as may be required

The HR Specialist acts as a first point of contact and support for managers and employees who require HR assistance with using or accessing HR programs and processes. The associate is responsible for providing a timely and accurate response or properly redirecting the inquiry, to help the employee resolve or address their need. May serve as an SME or SPOC for a HR program, service or system.

HR Service Delivery Support

• Respond to a wide variety employees’ and managers’ HR-related enquiries via email, ticketing and telephone requests for HR services support. Range of topics includes most kinds of HR related questions

• Provide high level administrative and systems related system support

• Participate in international projects and cross-functional initiatives

• With minimal oversight, lead complex or large-scale HR Service Team tasks or projects, some of which may include global or cross-organization members and impacts

Data Privacy, Data Management, Record Keeping

• Responsible for maintaining accurate files and records in compliance with company and local/country requirements.

• Generate difficult reports. Track and report out on various requirements

Communication

• Maintains and facilitates a high level of communication within the team, across HR as needed, and with clients in general.

• May create and manage broadcast communications related to available services and systems

Other

• Other duties as may be required

QualificationsFluent in English as the company’s primary business language (verbal and written), any other additional European language is a plus

• Ability to work effectively across departments and cultures

• Working knowledge of the role HR plays in the overall HR processes

• very good written and oral communication and organizational skills

• Comfortable working with HR systems and applications

• Demonstrated ability to learn and navigate complex HR supported systems and processes.


2021-06-01 00:05:16


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