Senior Principal/Principal, Change Management - Life Science Technology Consulting

Area: Life Science Technology Consulting

Role: (Senior) Principal / (Senior) Director

Location: EU Wide - London/Munich/Basel/Paris/Amsterdam/Brussels/Milan

Position Purpose:
Grow Change Management and Technology revenue at pharma HQ accounts and selected large local affiliates in EMEA. Together with Key Account Managers and Technology Business Partners, help to establish IQVIA as the premium provider of choice for end-to-end Commercial Technology and Services solutions, by selling and delivering change management projects strengthening and enhancing our technology offering.

Accountability:

• Lead the change management business within Technology across EMEA
• Build and grow a change management team to drive respective offering
• Establish and constantly develop a clear change management offering
• Primary focus of this role is to develop, sell and deliver change management engagements
  • Identify and qualify opportunities
  • Form pursuit teams with the appropriate experts (also from the broader IQVIA organization if needed)
  • Drive development and presentation of proposals
  • Develop and negotiate contracts with all relevant stakeholders and close the deal
• This includes hands-on preparation of client discussion papers and proposals
• Build close client relationships from operational to senior mgmt. level
• Ensure delivery excellence through solid planning and staffing as well as overall guidance of the IQVIA teams and oversee the engagement in a Principal-in-Charge (PIC) role with full responsibility vis-à-vis the client for quality, time and budget
• Liaise with the global IQVIA network to drive large client engagements during pre-sales, sales and delivery phases
• Drive innovation for the broader Technology community drawing from own sales and delivery work, and play an active role in knowledge sharing

Reporting and Scope:

• Principal or Sr. Principal role – comparable to 1st or 2nd partner level in typical consulting company - , depending on prior experience
• Reports to Head of Technology Consulting EMEA located in Basel, Switzerland
• Annual sales goal: $ 3-5m to be discussed, depending on agreed BD focus across offering & clients

Required Education and Experience:

• University degree in business administration, economics, social sciences, medicine, sciences
• 8+ years experiences at top consulting & services company, specialized in change management with focus on technology adoption, considering the people side of changes (e.g. Deloitte, Capgemini Invent, Accenture or specialized consulting boutique)
• Hands on experience in international change management programs (preferably in Life Science). This should include
  • Stakeholder definition and management at all levels
  • Develop change vision and strategy
  • Design of change management and communication roadmaps based on special needs of the change programs ( e.g. implementation of new technology, strategy and process changes, new operating model)
  • Design of training roadmap and plan
  • Deliver trainings and workshops
  • Design and execute communications for different stakeholder groups

Additional Requirements:

• Entrepreneurial attitude, driver, willingness to take risks with strong hunting skills, but also long-term strategic thinking regarding development of an account
• Hands-on, with strong issue-based consulting and conceptual skills and an ambition for innovation
• Excellent listening and communication skills
• Ability to work collaboratively across complex networks, internally and at the client, and to influence organizations

#LI-LD5

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.