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Senior Manager, Enterprise Communications

Laboratory Corporation of America Holdings (Covance)

Burlington, North Carolina, United States

<div></div> <div><span style="font-size: 12.0pt;font-family: "arial narrow";">Reporting to the Senior Director, Enterprise & Business Communications, this role is responsible for the execution of internal communications strategies that support Labcorp's mission, strategic priorities, values, culture and brand.</span></div> <div></div> <div><span style="font-size: 12.0pt;font-family: "arial narrow";">The Senior Manager will work closely with corporate leaders and in close collaboration with the Senior Director, Enterprise & Business Communications, and peers throughout the business, to create and execute enterprise-wide, audience-specific (wired, non-wired, on the go, etc.), and function-specific communications programs in support of major strategic and change initiatives, and engagement and reputation programs. These programs are expected to drive a shared understanding of Labcorp's direction and leaders' and employees' roles in company success. Ensure consistency of messaging across the organization globally.</span></div> <div></div> <div><span style="font-size: 12.0pt;font-family: "arial narrow";">The ideal candidate, will have a business-focused mindset and thrives in a dynamic, results-oriented, and fast-paced environment.</span></div> <div></div> <div><span style="font-size: 12.0pt;font-family: "arial narrow";"><strong>Responsibilities include:</strong></span></div> <ul> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Execute internal enterprise communication initiatives to drive employee engagement and support major HR initiatives, diversity and inclusion, and culture.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Support broad impact initiatives by crafting communications strategies and materials, partnering with HR, Legal and Finance and other enterprise functions as needed to ensure priorities and messaging are aligned and articulated in a manner consistent with the overall company strategy and culture.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Design and implement change communications strategies and tactics in support of major change initiatives.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Partner across Communications team in support of broad, integrated communications efforts.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Align efforts to overall communications strategy and plans that help achieve stated business objectives and execute against the company's strategic pillars.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Create content for events, videos, podcasts or other creative tools in support of communications strategies.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";background: white;">Gather team member sentiment analysis to help executive committee and other senior leaders understand team members' perspective on company direction, strategic priorities, culture, etc. </span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";"><span style="background: white;">Measure effectiveness of enterprise and business segment communications through a variety of vehicles, including communication audits, surveys and informal networks. </span>Collaborate across the Communications team and across the enterprise to develop relevant metrics and reporting.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Interact with key stakeholders (meetings, one-on-ones, organizational "listening") to be proactive in counseling and addressing communication issues, needs and opportunities.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";"><span style="font-style: normal;"> </span><span style="background: white;">Work with outside vendors and professional services as needed.</span></span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Deliver exceptional written and oral communications for internal audiences to support communications plans.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Continuously looking for ways to improve communication processes and identifying critical communication opportunities.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Help identify and/or anticipate business and communication issues and help mitigate them.</span></li> </ul><p><span style="font-size: 8.0pt;font-family: "lucida sans";"><strong>Requirements:</strong></span></p><ul> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Bachelor's degree in communications, public relation or related field preferred.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">A minimum of 10+ years of experience in communications, including employee and culture communications in a global organization.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Exceptional and persuasive written, oral and interpersonal communication skills.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">An exceptional eye for detail and a proven track record of creating informative and engaging internal communications.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Strong business acumen and an understanding of the healthcare, pharmaceutical and/or life sciences sectors.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Ability to facilitate and distill multiple perspectives from senior executives into communications that will resonate with broad audiences.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Excellent planning skills, with a proven ability to manage, prioritize and allocate time.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Ability to make decisions in a rapidly changing environment and perform in high pressure situations with multiple stakeholders, including senior executives under tight timeframes.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Ability to translate complex business issues into readily understandable, creative and strategic communications for a variety of audiences.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Self-reliant, proactive, assertive, optimistic, flexible, collaborative.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Ability to handle sensitive or proprietary company information in a confidential manner.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Analytical -- able to gather, analyze, package and make thoughtful recommendations based on insights from data.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Strong background working in virtual team environment and in matrixed environment.</span></li> <li><span style="font-size: 12.0pt;font-family: "arial narrow";">Willing and able to travel as needed.</span></li> </ul>

Job posted: 2022-01-03

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