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Business Analyst, Corp Serv Systems & Analytics

Parexel International Corporation

Romania - Any Region - Home Based

The Business Analyst is part of the Corporate Services Systems and Analytics team, mainly responsible for functional support of Procurement systems and reporting/analytics for the wider Procurement, Facilities and Travel departments (departmental metrics). A super user of the Procurement systems, particularly Oracle Purchasing and Salesforce, writing training materials and delivering training to the user community, testing new functionality, and assisting colleagues with their systems questions. Also be responsible for maintaining the Procurement, Facilities and Travel SharePoint pages and creating/maintaining new SharePoint pages as/when required for departmental projects.

Partner with IT to manage the overall system implementation projects. Analyst will engage with Finance to resolve end to end procure to pay system challenges. This position will also provide second level functional support for all other implemented procurement systems.

Key Accountabilities: Provides advice and assistance to internal customers relating to procurement system issues. Maintains a relationship with key internal customers, analyses and understands their requirements relating to system enhancements and provides support and advice. Develops and delivers presentations to internal customers pertaining to system enhancement recommendations. Assists with the daily support function for procurement systems, as required, including troubleshooting issues and handling ServiceDesk tickets/emails. Leverages resources to implement new ideas; including, Procurement best practices, industry system experts, vendors and user groups. Assists (Sr) Manager and/or Director, CSSA to fulfill client driven system enhancements with documenting business requirements, providing solutions, potential strategy and coordinating cross functional teams. Supports with maintaining the Procurement, Facilities and Travel SharePoint pages Raises system issues with suppliers and works collaboratively with them through to resolution. Manages Oracle procurement license access, including quarterly audit of activity. Acts as IT liaison, partnering with them to ensure timely resolution of system technical issues for all Procurement systems. Acts as Finance liaison for P2P related processes. Provides guidance and assistance on all Procurement related policies and procedures as they relate to system tools. Writes system documentation, job aids and training materials. As required, delivers trainings to internal stakeholders. Works with (Sr) Manager and/or Director, CSSA to develop strategic program guidelines with supporting business cases, requirements and prioritization for deployment.

QualificationsKnowledge/Skills: A wealth of functional procurement/systems experience Exposure to global operations and/or professional services System application support experience in a global environment, particularly Oracle Experience in the Clinical Research industry is a plus Strong understanding of procurement systems, particularly Oracle iProcurement and Purchasing modules. SharePoint, Salesforce and Spotfire / Power BI are a plus. Proficient with Microsoft Office suite (Excel - Pivot tables and formulas, Word, PowerPoint, Visio). Excellent time management skills with a demonstrated ability to meet goals and timelines. Ability to multi-task assignments, problems and resolutions with high quality and innovative solutions. Systems integration and implementation knowledge, preferably from a procurement perspective. Proven effective cross-functional business team experience. Proven ability to lead, influence and motivate others. Ability to work in teams as well as individually. Strong negotiation, communication, and problem-solving skills. Excellent verbal, written communication & presentation skills. Education: Bachelor’s degree in Business or Technology. Language skills: Fluent in English, oral and written Location: Homebased in Romania or UK

Job posted: 2022-07-06

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