Senior Resource Management Analyst

Parexel has an exciting opportunity for Home based, Senior Resource Management Analyst to support the global resourcing for Launch Excellence and to utilize operational data drivers to support forecasting of resource demand. The role will have a good understanding of in-depth analytics, use of various data sources, and comfortable in resourcing tradeoffs/ negotiations. Engages with various levels of role within Launch Excellence to influence resource related decisions and challenge assumptions. The role will adapt resourcing models and processes to an ever-changing operational environment.

Location: 100% remote from any location in the Eastern Standard Time zone.

Skills:

• Ability to interact with all levels of management

• Ability to direct others; provide coaching and guidance

• Strong analytical skills and an understanding of planning processes

• Sound interpersonal, verbal, and written communication skills

• Client focused approach to work, ability to interact professionally within a client organization

• A flexible attitude with respect to work assignments and new learning

• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail

• Ability to negotiate skillfully & diplomatically

• Ability to successfully work in a (‘virtual`) team environment

• Shows commitment to and performs consistently high-quality work

• Ability to identify and address issues proactively in a timely manner

• Effective time management in order to meet daily metrics or team objectives

• Ability to take initiative and work independently

• Accountability for all assigned tasks

• Excellent computer and internet skills including knowledge of MS-Office products such as Excel and Word.

• Ability to develop complex tools using Business Product software

Knowledge and Experience:

• Relevant work experience in CRO or pharmaceutical field; required

• Experience in conducting resource reporting and analysis, required

• Line management or project management experience preferred

• Understanding of clinical research platforms required; preferred

• Resource planning experience preferred; 5+ years

AccountabilityResource Strategy Supporting Activities

• Leads/supports strategic initiatives for Launch Excellence Resourcing

• Serve as point of contact for resource escalations; and lead the resolution of unmet escalation needs

• Makes strategic recommendations for resourcing size and mix forecasts

• Engage with senior management to understand a need for insight through data; independently structure and perform analysis to provide insight

• Drive optimal resourcing decisions, Mentor/coach direct reports and extended teams on use of the same

• Evaluate and assist in the development of resource planning tools and databases as needed

• Supports the client and project teams in developing the detailed demand plans for new projects and projects with a significant ramp-up or ramp-down in resources

• Ensures the correct administration of client ring fence strategies

• Develops, records, and tracks Key Performance Indicators of operational resourcing performance and ensures that service delivery is maintained at agreed target levels

Resource Planning and Management

• Lead responsibility for a large group of resources from a planning, allocation and forecasting perspective

• Good understanding of project risks related to resourcing, with ability to support negotiation alternative resourcing strategies

• Lead operational resourcing meetings and seen as a contributor for resourcing decisions

• Use resourcing tools, access Parexel systems and consult within the functional stakeholders to drive optimal resourcing decisions,

• Maintain oversight of functional resource demand accuracy for upcoming quarters to support demand forecasting

• Address daily resource requests and follow up on details as required

• Evaluate specific resource needs for proposals/bid defense meetings and awarded studies

• Utilize skills and experience database to identify team members for proposals and awarded projects

• Utilize the Resource management tool and dashboards to validate for capacity of potential team members

• Check with LM’s if potential team members are available for assignment, in exceptional cases contact individual’s directly (if applicable)

• Make suggestions for assignments for proposals/bid defense meetings and awarded work (new business, replacements of team members); track and follow up on the assignments, as needed

Resource Oversight

• Develop, prepare, and distribute resourcing projection reports (monthly at a minimum or more frequently as needed)

• Check for accuracy of entries in Resource management tool and follow up with Study team or Functional contacts, as needed

• Run reports to check for mismatch between resourcing hours in Resource management tool and actual hours

• Evaluate and assist in the development of resource planning tools and databases as needed

• Develop and track metrics relating to Launce Excellence resourcing

General Operations and Initiatives

• Maintain a working knowledge of, and assure compliance with, applicable Parexel SOPs, Systems and Operational delivery alignment

• Participate in departmental meetings and initiatives, and maintain relationships with other departments as necessary

• Complete routine administrative tasks in a timely manner (e.g., timesheets, training, travel expense claims). Ensure compliance with corporate and departmental guidelines where appropriate

Education:

• Bachelor’s degree level in scientific or business discipline; advanced degree preferred

Feasibility, Clinical, Resourcing, Remote,Parexel, Clinical Research