Reviewer Operations Associate

The Reviewer Operations Associate will work closely with the Manager, Reviewer Operations and Global Reviewer Operations to effectively manage the subcontract reviewers, consultants and internal reviewers. This role will be responsible for maintaining the reviewer database, ensuring all information is up to date. The person in the role must be able to prioritize their workload to be able to provide support to the Client Operations Group.

Key AccountabilitiesManage reviewer assignments and provide CVs to the Project Managers for client approval, prepare Independent Reviewer Candidacy Approvals if applicable.Schedule project specific reviewer trainings and coordinate logistics (i.e. reserving a conference room, ensuring proper access has been granted for admission into a lab in necessary) for training sessions. Ensure reviewer subcontracts are in place prior to each training, if applicable.Assist Project Managers when Reviewers are non-responsive.Coordinate workstation installation for remote reviewers and work closely with Technical Operations for maintenance of remote labs.Maintain the reviewer database, updating with new projects, reviewers and reviewer CVs Process reviewer invoices on a monthly basis (at a minimum).Assist with the reimbursement of reviewer training related expensesRespond to questions from AP Finance and our PI Finance Specialist regarding independent reviewer invoicesSchedule Perceptive Academy courses as needed.If applicable, facilitate discussions between Perceptive Business Operations and an independent reviewer and/or an institution in regards to completion of a subcontract and/or service agreement.Collect and scan completed and signed SOP 3011 forms for each reviewer into the project drive, and return them to the Project Manager for Central Files after the completion of the training.Qualifications

Skills and ExperienceSome administrative experience in a professional environmentExcellent interpersonal, verbal and written communication skills Client focused approach to work A flexible attitude with respect to work assignments and new learning Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail Willingness to work in a matrix environment and to value the importance of teamwork

Education

A-Levels or equivalent. BS/BA preferred