Associate Director, Sales Enablement & Training

Job Overview
Manage and direct sales force operations initiatives through effective communication, training, technologies process improvement and data analysis.

Essential Functions
• Manage staff in accordance with organization’s policies and applicable legislation.

Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters, including salary administration.

• Handle personnel issues, conflict management, define goals that increase knowledge and skills of staff, and define staff expectations, without involvement of senior managers
• Assist in the coordination of projects and resources, ensuring quality deliverables to customers
• May contribute to discussions on departmental strategy implementation objectives, as appropriate. Ensure staff have a consistent understanding and positive impression of business strategy for global objectives
• Participate in the selection and on-boarding process for new staff by conducting candidate review and participating in the interview process.
• Ensure staff have the appropriate materials, systems access and training to complete job responsibilities
• Continuously improve business standards
• Provide advice, support and guidance as needed and serve as a mentor to colleagues
• Participate in customer meetings as required
• Perform other duties as assigned

Qualifications
• Degree in Business Management or other related discipline Req
• 10 years related experience with 2 years line management experience Req or
• Equivalent combination of education, training and experience Req
• Excellent knowledge of Microsoft Office
• Excellent of industry and business trends
• Excellent knowledge and understanding of sales force operations and business processes
• Ability to manage multiple day to day projects
• Possess excellent analytical skills and excellent verbal and written communication skills
• Ability to establish and maintain effective working relationships with coworkers, managers and customers
• Knowledge of Salesforce (CRM)

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.