Veeva CRM Consultant

Job Responsibilities and Overview

This role will be implementing and supporting clients with Veeva CRM. 

Job Description

• Facilitate and guide the requirement definition workshop with the key client application users;
• Lead requirement gathering efforts (Business Process/Business Requirements/Legacy Systems/Application Mapping) for Veeva;
• Transform business requirements to clear and comprehensive functional specifications;
• Optimize the application (Workflow/Configuration related optimization).
• Responsible to develop custom Veeva components as and when required.
• Be responsible for the testing of individual components developed.
• Lead the deployment effort after production cutover.
• Be responsible for post-production end-user support.
• Provide technology leadership to developers, and advise managers and stakeholders, helping them understand the architectural vision.
• Carry the overall responsibility for project documentation, including appropriate filing of documentation and retrieval mechanisms. Documentation will include coding standards and quality processes.

Technical Requirements

• At least five (4-5) years’ CRM experience, minimum 2-3 years in Veeva
• Strong knowledge of Life Science (Pharma) –Sales Business Process.
• Extensive experience with Configuring and Developing custom objects, layouts, reports, CLM functions in Veeva platform.
• Experienced in data analysis and migration of CRM data from legacy systems into Veeva;
• Experienced in Force.com Apex Classes, Apex Triggers, Visual force, Force.com API.
• Be able to analyze the CRM Data and develop data migration plans from legacy systems into Veeva platform.
• Excellent communication skills, both written and verbal, to articulate concepts and ideas related to assigned projects and customer support;
• Strong teamwork skills with the ability to work in cross-functional, global teams as well as independently.
• SFDC Developer Certifications a plus.
• Veeva CRM Certified

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.