Sr Dir & General Mgr - Consent

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Job Summary

This position is responsible for management of the eConsent business unit within Trial Design and Site Engagement, inclusive of finance, operations, sales and marketing support, and technology.

Summary of Essential Job Functions

• Provide leadership and direction for eConsent organization.
• Ensure client satisfaction
• Ensure efficient operational delivery
• Provide sales support in obtaining new eConsent business
• Provide marketing support with collateral development and marketing programs
• Provide pricing guidance to sales for new opportunities
• Support new product offering development and business strategies
• Provide operational account management for existing clients
• Ensure achievement of all business unit financial targets (orders, revenue, EBITDA)
• Other duties as assigned

Competencies

• Leadership: Leads through change and adversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others.
• Strategic thinking: Creates and communicates a long-term vision, balances short and long term goals, keeps own and team's work aligned with overall goals, understands the market and can predict change, understands the industry and the competition, creates and adjusts strategic plans.
• People development & management: Provides feedback and coaching, rewards hard work and risk taking, takes mentoring role, challenges and develops employees, accepts mistakes, provides visibility/opportunity. Defines roles and responsibilities, motivates and challenges employees, delegates effectively, rewards contributions, manages collaboratively
• Financial management: Plans for and uses resources efficiently, always looks for ways to reduce costs, creates accurate and realistic budgets, tracks and adjusts budgets, contributes to budget planning.
• Business acumen: Demonstrates knowledge and understanding of the financial, accounting, marketing and operational functions of an organization and keenness and quickness in understanding and dealing with a business situation in a manner that is likely to lead to a good outcome.
• Collaboration skills: Work with others in an effective manner to execute a task and to achieve shared goals. Maintains an inclusive workplace, maximizes contributions of all employees, and develops strengths in all team members.
• Client focused: Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
• Sense of Urgency: Prioritizes well, shows energy, reacts to opportunities, instills urgency in others, and meetsdeadlines.

Line Management Responsibilities

This position does have responsibility for managing people.

• Minimum of ten (10) years’ related experience
• General management experience with profit and loss responsibility

Skill Requirements

• Proven track record of successfully leading an organization or team
• Proven organizational skills
• Superior interpersonal communication and presentation skills
• Excellent customer-relationship building skills, ability to articulate value and drive customer product adoption
• Ability to advocate for industry innovation and change to support industry adoption

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.