Principal Systems Engineer, Backup

Parexel Enterprise Infrastructure is seeking a motivated Backup Engineer to join our global team. The engineer provides support, implementation and design for backup systems across the enterprise. Primary responsibilities include managing both internal corporate infrastructure and customer-facing solutions, analyzing the environment to ensure we are meeting retention requirements and providing top-level support for enterprise-wide initiatives. You will become part of a diligent team of engineers that deliver infrastructure solutions to host mission critical applications.

Key Accountabilities:Own root cause analysis and problem management for backup infrastructureIdentify opportunities to innovate, extend and enhance service delivery everywhere possibleCreate and maintain system documentation for backups technologies, including installation, configuration and appropriate troubleshooting stepsCreate and maintain backup SLAs by working alongside the business to define specific criteria such as Retention Policy, RPO and RTO. Monitor key system parameters to ensure optimum performance is being maintainedWork to ensure maximum uptime to essential systemsWork closely with other IT Management and technical staff to promote, evaluate and test infrastructure solutionsContribute to global and regional infrastructure projects with guidance from senior leadershipSupport Parexel business units by reviewing and actioning backup related tickets weekly. QualificationsMinimum Qualifications:BS/MS degree in Computer Science, Engineering or related fieldExtensive knowledge in CommVault backup architectureAt least 8+ years of industry experience administrating backups within an environment requiring strict, documented regulatory complianceExperience designing, implementing and supporting a multi petabyte, geographically dispersed storage/backup infrastructureQualifications:Comprehensive understanding of the principles and concepts of backup engineering and architecture. Required: Expert knowledge in CommVault backup solutions. Required: CommVault implementation and management experience within a VMware ESXi environment. Required: CommVault implementation and management experience within Azure.Required: Commvault implementation and management experience within Office365.The ability to provide thorough troubleshooting before reaching out to vendor supportAble to analyze configuration, performance and availability of the backup environment to ensure we are meeting business defined SLAs. Managing and configuring AUX copies both on-premise and in Azure.Experience with daily reporting in CommVault above and beyond basic reporting capabilitiesExperience automating various aspects of CommVault including OE/OS patching, agent installation and client scheduling.Highly organized and have clear, concise communication skillsMust understand how to identify and implement industry best practicesAble to prioritize and drive to results with a high emphasis on qualityNice to Have Qualifications:Knowledge configuring and utilizing ISILON as a backup target.Knowledge configuring backups for Cisco HyperFlex Hyperconverged appliances. Employment is contingent on disclosure of your COVID-19 vaccination status and, if relevant, proof of vaccination.EEO DisclaimerParexel is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.