Associate Manager, Clinical Operations ( Japanese Team )

• Monitor performance by close interaction with project

leadership/functional leadership and ensure that ongoing/revised

project documentation and correspondence is accurate and complete.

• May be responsible for own assignments as project team member.

This may include but not limited to taking the role of a senior level

contributor on a project team and ensuring high quality and timely

delivery of own deliverables, generating study specific status reports

for study teams, Sponsors and/or management, and attend project

team meetings as required at the project level

• Provide consultation, facilitate metrics collection and develop action

plans in conjunction with Management/Project Leadership/Leads to

keep project on time and within budget.

• Manage and oversee team activities including appropriate resourcing of staff, staff assignments, quality control and efficiency of project

deliverables

• Where assigned, produce accurate resourcing plans in conjunction

with appropriate Project Team Members, including but not limited to

facilitating appropriate resource identification and assignment, and

monitoring resource needs throughout the project as needed.

• Serve as an ongoing liaison with Project Team, Sponsor and

management regarding performance of direct reports.

Provide technical support to staff to ensure that they have the required

knowledge to fulfill their duties

• Ensure direct reports meet departmental and project productivity and

quality metrics by efficient execution of their project in line with project

plan by conducting quality check of deliverables (e.g., on site visits,

Central File documentation) and take appropriate remedial action

• Meet and aim to exceed client expectations by recruiting, retaining and

developing a skilled, experienced and motivated team

• Manage and develop the staff to ensure their performance meets and

or exceeds both the business and their own personal goals/objectives

through training, mentoring and allocating staff according to their ability

• Support staff to improve their efficiency and effectiveness at prioritizing

work and improving performance evidenced by the work produced,

client feedback, audit results and QC measures

• Participate in formal staff review processes e.g. performance and

salary reviews to corporate standards and timescales

Where appropriate, may be tasked support efforts for generating

business leads (client networking, public speaking, etc.)

• Where appropriate, may participate in and contribute to Project bids,

including client presentations

• Where appropriate, may be responsible to coordinate client or account

activities for department or function

• Where appropriate, take appropriate action following regular feedback

sessions from client’s technical groups

Participate in and/or champion the implementation of PAREXEL and

department system/standards improvement activities

• Maintain an agreed level of productivity/billability and staff turnover

• Complete routine administrative tasks in a timely manner (e.g.

timesheets, training, travel expense claims). Travel as needed.

• Maintain a positive, results orientated work environment, building

partnerships and modeling teamwork, communicating to the team in an

open, balanced and objective manner

• Maintain a working knowledge of, and assure compliance with,

applicable ICH Guidelines, Good Clinical Practices, Regulatory Agency

requirements, PAREXEL SOPs, and where applicable, sponsor SOPs.

May manage employees from multiple disciplines (e.g., in smaller

countries) and act as role model for location. May serve as GMBA for a

location or country

• Demonstrate leadership within department, function or location. This

includes taking an active role in departmental, functional or location

activities (e.g., management meetings), ensuring employees adhere to

corporate policies and following up with management as appropriateQualificationsSkills:

• Demonstrated ability to manage and motivate direct reports.

Language Skills:

• Competent in local language and written English. Oral English competency is preferred.

Knowledge and Experience:

• Substantial monitoring/data management experience or equivalent experience in clinical research

with strong understanding & knowledge of clinical trials environment.

Education:

• Educated to degree level (biological science, pharmacy, or other health-related discipline preferred)

or equivalent nursing qualification or relevant clinical other equivalent experience.