Bioanalytical Specialist, Alliance Management (REMOTE)

Bioanalytical Specialist, Alliance Management (REMOTE) Req ID #:  213610 Location: 

Wilmington, MA, US, 01887 US For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.    Job Summary  Provide support for internal and external clients.  Work in collaboration across multiple sites with various staff to ensure quality customer service is provided.  Facilitate and contribute to organizational development to enhance customer experience, business growth and overall clinical/non-clinical portfolio client satisfaction within the Laboratory Sciences space.  Resolve moderately complex issues independently and escalate as appropriate while ensuring effective communication with all stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

•    Facilitate effective execution of all multi-site / multi-resource interactions to ensure client satisfaction with our company services. 

•    Manage assigned projects and programs through utilization of best practices and tools. 

•    Manage our company and client expectations in the areas of project/program planning, awardment, and project/program closure. 

•    Non-scientific project/program oversight and support of the internal and external project teams and stakeholders through internal and external collaboration. 

•    Identify dependencies and critical paths. 

•    Negotiate and mediate with project team, clients, and stakeholders to deliver a proactive approach in the management of forecasted and awarded work. 

•    Document and communicate timely status of the project/program, incorporating an overall health report on project/program timeline, issues, and risks. 

•    Foster relationships to support the success of the project/program delivery, overall client relationship and relationship growth.

•    Serve as the client and company advocate.

•    Facilitate complex non-scientific discussions to ensure alignment and resolution to internal and external challenges.

•    Coordinate communication and knowledge-sharing between internal and external customers.

•    Participate in Alliance Management team activities.

•    Perform other related duties as assigned. Job Qualifications

•    Education: Bachelor's degree (B.A./B.S.) or equivalent in a scientific or business discipline. 

•    Experience: Minimum of 5 years of experience in client/study management, preferably in a life sciences company and/or multinational corporation.

•    An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

About Corporate Functions

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.  

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, veteran or disability status.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

Nearest Major Market: Boston

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