Associate Manager, Strategic Site Relationship

Job Overview
Works under moderate supervision to build and maintain partnerships at IQVIA Prime and partner sites to streamline startup processes, maximize the recruitment of patients into trials whilst adhering to high quality standards and improving the experience of patients, site staff and customers working with IQVIA. In liaison with key stakeholders at site and at IQVIA, to promote a growth and differentiation strategy, to collaborate on innovation in clinical research, to build expanded capability, to drive productivity and maintain robust quality management. Be an advocate for Prime Sites internally and externally.

Essential Functions
• Manage about 1 local Prime site，2-3 Partner site which may located in the other cities. Works under moderate supervision to develop new alliance site and maintain the cooperation.
• Support implementation of the IQVIA Prime Site strategy, works under moderate supervision to maximize site productivity, concentrating on recruiting more patients from fewer sites whilst maintaining high quality standards.
• Support the enhancement of the experience of patients, site staff and customers working with IQVIA through Prime Sites.
• With guidance, implement the IQVIA Prime Site strategic plan promoting growth and differentiation, working with the site to execute the strategic imperatives of the plan. This will include site non-project specific strategies e.g. study start up processes, patient recruitment methodologies, infrastructure and capabilities enhancement, strengthening and alignment of recruitment pipelines and leveraging innovation to advance clinical research.
• Maintain and share metrics as well as pipeline information with the prime sites on a routine basis.
• Support identification of opportunities for Prime Sites to participate in studies that match site capabilities, by collaborating with therapeutic area/project strategy teams. Work to adjust prime site capabilities to IQVIA available study portfolio, actively liaising with internal and external stakeholders.
• Be the point of contact for Governance teams, senior stakeholders and site staff. Participate and organize Joint Executive Steering Committee (JESC) and Joint Operational Steering Committee (JOSC) meetings.
• Collaborate with other IQVIA team members, working with the prime sites, to overcome any site related barriers and challenges that affect the ability of the site to produce quality project deliverables in an effective, efficient and timely manner.
• Share information and provide efficient communication with delivery teams, resolve site issues that have been escalated by the CRA or project teams.
• Ensure IQVIA processes integrate with those of the site. Support adoption of IQVIA systems by sites, or with support, create and execute guidance and solutions for internal teams when this is not possible.
• Mentor and support CRAs working within the Prime Site, share best practices and lessons learned regarding site relationship management.
• Perform other duties as assigned.

Qualifications
• Bachelor's Degree Preferably in a scientific or healthcare discipline
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At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.