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Medical Coverage Coordinator

Laboratory Corporation of America Holdings (Covance)

Bangalore, India

<h2>Job Overview:</h2><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva;">The Medical Coverage Coordinator will be responsible for provision of administrative and tactical support for 24x7 operations, maintenance of 24x7 tracking systems and participation in specified steps of 24x7 process workflows. Completion of assigned 24x7 job duties, under supervision by line manager and more senior colleagues within the 24x7 team.</span></p><p style="margin: 0px;"><br /><span style="font-size: 10pt; font-family: verdana, geneva;">Additional responsibilities include: </span></p><ul><li><span style="font-size: 10pt; font-family: verdana, geneva;">Maintaining 24x7 project listing database including all relevant ITFS information Maintaining other 24x7 tracking systems, including study timelines as they apply to medical monitoring call center activities </span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Creating and distributing Medical Monitoring Rotations and ensuring vendor systems are updated to reflect rotation changes Updating and maintaining Test Call Data in accordance to SOP requirements Uploading and verifying Emergency Physician documents in accordance to SOP requirements </span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Uploading documents into Sharepoint for Vendor information Maintaining Internal and Vendor procedures for 24x7 systems Maintaining 24 x 7 stakeholder training modules and lessons learned database </span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Coordinating training meetings Providing trouble-shooting support with 24x7 call center/s and phone carriers </span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Participating in / championing ad-hoc projects as directed by line manager, where applicable Providing administrative support to team members, as needed Performing other ad hoc duties as required</span></li></ul><h2>Education/Qualifications:</h2><p style="margin: 0px;"><span style="font-size: 12pt; font-family: verdana, geneva;">Bachelor's degree preferred.</span></p><h2>Experience:</h2><p style="margin: 0px;"><span style="font-size: 12pt; font-family: verdana, geneva;">Minimum of 2 years administrative experience in a corporate environment or, minimum of one (1) year Clinical Project Administrator experience.</span></p>

Job posted: 2021-03-15

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