Order Fulfillment and Export Specialist

Job Overview:

This role is primarily responsible for the order processing and export of Client research laboratory domestic and international shipments. Ensure U.S. exports are declared and shipped in compliance with U.S. regulations and Client standards. Effectively and compliantly transact and execute U.S. Export shipments from Client warehouse. Interact with Client research and clinical sites and their U.S. vendors. Assist with strategic initiatives at a local level.

Essential Functions

• Perform export transactions in a global trade management system for Client site and vendor site exports

• Act as primary contact for Client shipping sites in U.S. Export Transactions

• Receive and process order requests from automated systems (SAP) & JDE)

• Prioritize shipments for on-site Distribution team

• Data entry and analysis for domestic & international shipments

• Interface with primary Client stakeholders, including Global Clinical Supplies, Planning, Master Planning, Clinical Research, Clinical Distribution

• Resolve Stakeholder issues

• Review and amend export transaction in a global trade management system

• Work with country requirements to provide relevant Trade Documentation

• Work within Client Trade Operations Standard Business Practices and align with policy set by Global Trade Compliance

• Influence intercompany stakeholders to comply with Standard Business Practices related to trade and/or export

• Maintain filing and archiving system for all shipping material for all couriers used

• Maintain current knowledge of customs and shipping regulations/restrictions for import/export worldwide and communicate changes effectively

• Maintain current knowledge regarding Dangerous Goods shipping

• Ensure paperwork generated by photocopying is done in a quality manner to provide a professional appearance and faxed documentation is of a professional appearance prior to faxing

Qualifications

• High School Diploma or equivalent in years of experience; Bachelor’s degree preferred
  2 year of related experience; international trade requirements experience a plus

• Good communication and problem-solving skills.

• Proficient in MS Office and Outlook
  Detail-oriented, thorough, and well-organized.

• Ability to complete tasks independently and with minimal guidance after training

• GMP experience preferred

• SAP or JDE experience strongly preferred

• International order fulfillment and/or shipping preferred

• Ability to handle inquiries and interact with Customers professionally

• Ability to grasp general concepts of import/export regulations.

• Ability to work in a fast-paced, high-stress environment.

• Ability to establish and maintain effective working relationships with co-workers, managers and clients.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.