Payment Associate (Clinical Trial Payments)

Job Overview

Under supervision, provide support enabling the accurate and timely payment administration to our network of project sites.  Perform duties in accordance with IQVIA Finance Standard Operating Procedures (SOPs), Sarbanes-Oxley Controls and Unit Service Level agreements (if applicable).

Essential Functions
• Managing a portfolio of projects and providing oversight on the entire process. Ability to form remote relationships with colleagues across the globe, consider indirect influences on your work and manage these.
• Highlighting aged invoices and financial risks – give reasons why for any delays
• Data quality control, ensuring batches are scheduled as per contracts and meeting the budgets
• Project reconciliations
• Payment cycle target trending – ensuring the studies are meeting the target for each step in the payment cycle
• Providing high level of customer service to internal project teams and assisting them in any project related issues by finding resolution. Ability to influence others and ensure that key actions are taken
• Track and report metric data flagging nonstandard issues to project teams / line manager
• Provide assistance to other team members as required, to ensure the group meets targets.
• Check that appropriate approvals are obtained for set up and payment process.
• Provide support and participate in teams handling various routine tasks.
• Provide standard reports and run KPI for the project teams
• Perform other duties as assigned.
• File appropriate documents.

Qualifications
• High School Diploma or equivalent Previous experience in systems would be an advantage however full training will be provided

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.