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Senior Business Analyst-DTMS

IQVIA Holdings Inc.

Durham, North Carolina

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

PURPOSE:

The Senior Business Analyst is responsible for providing leadership, management and effective delivery of industry leading technologies, tools and governing best practices in support of the DTMS suite.  As a member of the product development team, this role is focused on implementing and leveraging the most effective business tools, systems and processes required to create a data-rich environment that can be used for clinical trial oversight, Analytics, process adherence and strategic evidence-based planning activities.

RESPONSIBILITIES:

  • Help define technical direction of DTMS and influence support of technological innovation within all sub-departments
  • Drive continuous improvement related to DTMS technologies and associated business processes, working to enhance speed and quality of business outputs, while reducing cost.
  • Work with functional area stakeholders to assess and prioritize system and business needs related to technology and process optimization.
  • Provide leadership to key technical initiatives, working closely with PO to support successful implementation and governance of technical solutions
  • Work with and manage vendors, consultants and other external partners to effectively leverage new data sources and/or business tools that contribute to optimization of internal and external data flows.
  • Provide oversight and support to business during requirements definition, systems and process design, data migration, data cleansing and user-acceptance testing activities.
  • Drive the communication to and education of users on business tools and the functional impact to workflows and processes, including oversight and development of training content, formal business guidelines and reference material.
  • Evaluate business technologies and their underlying processes to ensure quality and consistency related to performance, usability, user best practices and issue resolution
  • Ensure a data infrastructure that supports efficient and effective collection, monitoring, ownership and measurement
  • Ensure data flow is streamlined and centralized to minimize data redundancy, inaccuracy and incompleteness
  • Remain at the forefront of industry-specific systems and technologies and have full understanding of their application to clinical research and clinical trial management
  • Assist with project meetings, communicate with the team, internal/external partners and senior management
  • Establish close partnerships with stakeholders to perform hands-on planning, conduct business requirement sessions, interviews with business, workshops with the business to understand business need, document business requirements related to data strategy, data quality, applications, application interfaces, documentation and maintenance of business requirements, including work flow analysis and process engineering
  • Assist development teams in grooming and clarifying requirements to develop processes that help optimize business performance, support internal controls and performance KPIs
  • Provide high level guidance based on best practices as it relates to master data management concepts, metrics, data definitions, and data evaluation and collection methods, in collaboration with internal and external partners on and off-shore
  • Creates, manages source-to-target data maps, data profiles, data lineage, data dictionary, data design, data flow, business rules, metadata, data quality, SDLC documentation. Defines and documents data standardizations to be performed, data enrichment operations, data validations, data security requirements, and data exception handling processes.
  • Participate in design review sessions and exercises around enterprise analytics standards and documentation, including reporting, testing methodology, and data validation
  • Assist in developing a road-map of projects and initiatives for enablement of new capabilities
  • Work with vendors to validate and refine technical specifications against business requirements
  • Able to guide and mentor junior BAs 
  • Review the deliverables from all peer BA resources on the project and responsible for quality of these resources on the project

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Experience in the Healthcare Industry with Life Science / Contract Research Organization (CRO) experience a strong plus.
  • Specific experience in CRO related solutions including CTMS, ODM, CDISC / SDTM, eDC, Safety, Lab systems is a strong plus
  • Experience working in a regulated Healthcare environment and a solid grasp of CFR Part 11.
  • Proven experience working with big data and technologies like Hadoop, Spark, Oozie, Hive, Hue ..etc.
  • Extensive working knowledge of clinical trial conduct and recent innovations and advances in data driven technology enabled solutions and intelligent platforms.
  • Advanced capabilities and experience in Change Management and Business Transformation initiatives.
  • Track record for effectively communicating concepts to internal and external customers.
  • Extensive interpersonal skills, an ability to lead multi-functional teams, and to manage staff and mentor and develop junior staff.
  • Demonstrated understanding of pharmaceutical regulatory requirements and impact on development of clinical trials.
  • Demonstrated planning and organizational skills including project management
    Able to prioritize various responsibilities and timelines and to adapt quickly to changing circumstances.
  • 5-7+ years relevant work experience.
  • Advanced experience in managing customer focus and collaboration in a team setting\
    Line Management / Team Management experience
  • Excellent verbal and written communication skills

DESIRED ADDITIONAL SKILLS AND ABILITIES:

  • Experience with rule based expert systems and machine learning algorithms
  • Experience developing distributed, data-intensive software.
  • Previously worked in agile environments
  • Experience with AWS infrastructure like S3, Redshift, EC2, etc.
  • Experience with NoSQL databases like MongoDB
  • Experience building core services/frameworks
  • Experience with micro services architecture
  • Experience with near real-time, data streaming data flows, and solutions a strong plus.
  • Product development experience preferred.
  • Experience working with Agile methodologies, Scrum preferred.

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.

Job posted: 2020-06-24

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