Key Account Manager

• Provides the key client relationship to a client or clients through relationships with senior managers in the client organization.
• Grows revenue by leveraging the full IQVIA offerings and identifying new business opportunities.
• Understands the key priorities of the client to achieve or exceed the assigned revenue and growth goal in assigned account(s) or sales territory.
• Based on long term relationship with client, acts as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product, consulting and service capabilities.
• Anticipates clients’ needs and, in collaboration with IQVIA marketing, sales specialists, consulting and client service, develops and presents proposed solutions to client's complex business issues.
• Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned account(s). Typically interfaces with marketing, market research, sales management and/or IT at the manager level in existing and prospective client(s). Represents the company to the client and the client to the company in all sales related activities.
• Monitors client satisfaction with contracted deliverables and works with sales management team and Client Service’s management to achieve and maintain a high level of customer satisfaction.
• Effectively manages renewals and subscriptions.
• As required, may participate in contract renewal efforts on large contracts. May work with global and regional account management in the pursuit of multi-country opportunities.

Required Background:

• Bachelor’s degree or equivalent  
• 5+ years of  health care information technology (HCIT) software sales experience (Electronic Medical Record, Revenue Cycle Management, Population Health management)  
•  Good knowledge of IQVIA offerings, the clients' business and the healthcare industry.

Soft skills Required

• Excellent communication skills
• Self-organized
• Time management skills