Engagement Manager, Tech

IQ 20/20 is the one of the fastest growing Business Intelligence platforms among Pharmaceutical and Bio-tech firms. Our clients love our product and the service we provide around it. We are growing at an accelerated pace and are looking for creative and dedicated individuals to work with our customers in implementing creative IQ solutions for them. Our department maintains a get-it-done mentality, and has the feel of a startup, while being a part of a very successful, 60+ year old organization.

Description of Position:
For our Healthcare customers (Pharma, Bio-Tech, Life Sciences) implement custom Reporting, Business Intelligence and Analytics solutions using our flag-ship product IQ 20/20. Work in an agile environment that is all about solving the customer’s problem. Below is an overview of the type of work involved with each project you will be implementing:

• Work with the Sales Team to understand client’s requirements  
• Get a solid understanding of client’s data sources and data feeds  
• Work with technical resources to develop the data processing streams  
• Engage with the client to define various business objectives for the solution  
• Design Dashboard mockups and work with client to finalize requirements  
• After client sign-off, manage the development of the project within time and scope  
• Help deploy/host the solution  
• Coordinate Training  
• Coordinate on-going technical support  
• Provide on-going feedback to the development team for product enhancements  
• Provide on-going feedback to the sales team for future opportunities  
• Juggle multiple such projects 

Requirements:

• 5+ years of relevant Pharmaceutical or Biotech Industry experience Interest and passion for customer satisfaction and the use of technology  
• Knowledge of Pharma industry standard data sources is a requirement  
• Project Management and/or Data Analysis/Business Analysis  
• Ability to stay organized while managing multiple projects and have a strong work ethic  
• Knowledge of / experience working in the Pharma Consulting space is a plus  

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At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.