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Senior Director, Clinical Project Management- Oncology

IQVIA Holdings Inc.

Various Locations

Job Overview
Provide senior oversight to Project Lead Teams or corporate initiatives for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of Project Lead managers and leaders who lead teams or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor’s satisfaction and in accordance with SOPs, policies and practices. Ensure employees are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent.

Essential Functions
• Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work appraising performance and guiding professional development rewarding and disciplining employees addressing employee relations issues and resolving problems. Approve actions on human resources matters.
• Work with individual staff to make sure all study management and project deliverables are completed as per the contract, to achieve quality deliverables on time and within budget and in accordance with SOPs, policies and practices. As their first point of contact, provide effective and timely consultation/guidance to employees on issue resolution.
• Coach and mentor employees around project planning, project review, risk management and problem solving to ensure global alignment of work practices across the team through the adoption and use of all process and technology tools and improvements by employees.
• Obtain and provide regular feedback to employees from other project team members and key stakeholders to assist in personal and professional development. May attend project team meeting in order to support development needs. Identify skill and competency gaps at the individual level and work to craft development plans that will close the gaps.
• Ensure direct reports demonstrate working knowledge of EAC, baseline and change control in terms of scope, budget, schedule and risk/ issue management.
• Train the Project Lead management team on process and procedures. Ensure required trainings are completed on time.
• Complete and discuss the Project Lead competency framework with each direct report.
• Actively engaged with the review of project performance dashboard for tracked information. Follow up with direct reports to ensure system and metrics compliance.
• Review metrics and ensure required updates are made in IQVIA systems to ensure accurate and timely reporting is available to senior management.
• Proactively manage risks linked to resourcing, project and/or individual needs with other management and leadership team members to manage study issues and obstacles.
• Work with individual staff to identify any quality issues within the study and provide coaching on resolution of issues, including implementation of corrective and preventative action plans and escalation.
• Provide technical expertise and/or clinical project management experience to assigned staff for training and process improvement efforts.
• Lead and/or actively participate in corporate initiatives
• Act as a departmental cross-functional liaison and/or change agent
• Provide technical expertise and project management experience.
• Provide consultation to clients on drug development process, strategy, and plans as needed.
• Act as a Project Management liaison with other groups within IQVIA.

Qualifications
• Bachelor's Degree Life sciences or related field Req
• Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. Req And
• Requires 15 years of clinical research experience including 9 years of leadership experience, multi-regional and global focus. Req Or
• Equivalent combination of education, training and experience. Req Or
• Knowledge of clinical trials - In depth and skill in applying applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research industry and the relevant environments in which it operates.
• People Management - Proven ability to manage a team and work through others in a global environment to deliver results to the appropriate quality and timeline metrics. Provides others with a clear direction delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching; recruits, develops and retains staff of a high caliber.;
Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues.
Effective team-management skills.
• Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences, as well as establishing and maintaining effective working relationships with coworkers, managers and clients.
• Leadership - Ability to manage competing priorities.
Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions.
Strong ability to balance operational and strategic priorities.
Knowledge of financial tracking and accounting methods and skill in applying them.
Excellent judgment and decision-making skills.
• Organization - Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving.
Excellent organization and problems-solving skills.
Strong presentation skills. 
Strong understanding of other IQVIA functions.
• Communication - Excellent communication and interpersonal skills, including good command of English language.
Ability to establish and maintain effective working relationships with coworkers, managers and clients.
• Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics.
• IT Skills - Strong software and computer skills, including MS Office applications.
• IQVIA Core Competencies - Strong ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership).

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

Job posted: 2021-01-15

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