Associate Manager, Clincial Operations

Project Delivery Management and Oversight

• Monitor performance by close interaction with project leadership/functional leadership and ensure that ongoing/revised project documentation and correspondence is accurate and complete

• May be responsible for own assignments as a project team member. This may include but not limited to taking the role of a senior level contributor on a project team and ensuring high quality and timely delivery of own deliverables, generating study specific status reports for study teams, Sponsors and/or management, and attend project team meetings as required at the project level

• Provide consultation, facilitate metrics collection and develop action plans in conjunction with Management/Project Leadership/Leads to keep project on time and within budget

• Manage and oversee team activities including appropriate resourcing of staff, staff assignments, quality control and efficiency of project deliverables

• Where assigned, produce accurate resourcing plans in conjunction with appropriate Project Team Members, including but not limited to facilitating appropriate resource identification and assignment, and monitoring resource needs throughout the project as needed

• Serve as an ongoing liaison with Project Team, Sponsor and management regarding performance of direct reports

Client Management and Business Development

• Where appropriate, may be tasked support efforts for generating business leads (client networking, public speaking, etc.)

• Where appropriate, may participate in and contribute to Project bids, including client presentations

• Where appropriate, may be responsible to coordinate client or account activities for department or function.

General Operations and Functional/Business Unit Management

• Participate in and/or champion the implementation of PAREXEL and department system/standards improvement activities.

• Maintain an agreed level of productivity/billability and staff turnover

• Complete routine administrative tasks in a timely manner (e.g. timesheets, training, travel expense claims). Travel as needed

• Maintain a positive, results orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced and objective manner

• Maintain a working knowledge of, and assure compliance with, applicable ICH Guidelines, Good Clinical Practices, Regulatory Agency requirements, Parexel SOPs, and where applicable, sponsor SOPs.

QualificationsSkills:

Developing ability to manage and motivate direct reports.

Language Skills:

Competent in local language and written English. Oral English competency is preferred.

Knowledge and Experience:

Substantial monitoring/data management experience or equivalent experience in clinical research with strong understanding & knowledge of clinical trials environment.

Education:

Educated to degree level (biological science, pharmacy, or other health-related discipline preferred) or equivalent nursing qualification or relevant clinical other equivalent experience.