Senior Program Specialist, Medical Communications

Parexel International Corporation

USA - Northeast - Home Based


Parexel has a great opportunity for a Senior Program Specialist to join our global Medical Communications team on a large oncology publications account.

Key Accountabilities:

• Confirm project/program requirements with client/Account Manager or Account Director/Scientific Services /Editorial Services /Meeting Services; participate in scope definition

• Define staffing requirements and raise issues relating to staffing levels as appropriate

• Create project plan and delivery schedule including project metrics and risk management and communications plans

• Establish team roles and responsibilities in conjunction with Account Manager or Account Director/Scientific Services/Editorial Services/Meeting Services

• Monitor and control freelance resource progress

• Establish essential lines of communication internally and externally

• Support Account Manager or Account Director in establishing client approval processes

• Support Functional Managers in establishing project/program processes

• Undertake program/project scheduling

• Initiate program/project kick-off meetings

• Ensure appropriate program/project folders are set up and understood by internal project team

• Set up appropriate tracking systems

• Undertake the project management of assigned program/projects according to agreed internal and client processes

• Maintain detailed awareness of program/project status in order to respond appropriately to client/faculty/internal questions

• Serve as key internal and external point of contact regarding program/project status ensuring proactive communication of program/project status with client, faculty, and internal team

• Ensure program/project is aligned with product strategy and messages as appropriate through liaison with and involvement of Account Manager or Account Director and functional areas as needed

• Coordinate cross-functional/internal program/project team

• Lead cross-functional program/project team meetings:

o Lead and facilitate project kick-off meetings

o Draft and circulate minutes and action points from internal and client teleconferences/meetings

o Follow-up with project team to ensure action items are completed and programs/projects are on target, providing support as required

o Adjust assignments/targets according to feedback from team members

• Identify issues and problems and recommend solutions internally and to clients; promote significant opportunities for improvement to management

• Ensure project budget and delivery timing is achieved

• Review project reports ensuring quality and accuracy of information; address exceptions as needed

• Identify change in scope issues, assess cost implications and frame issues for Account and Functional Management

• Communicate issues to Functional Management

• Work closely with Account Manager or Account Director to review and challenge team delivery processes, identifying and sharing Best Practices to improve quality of service and overall efficiencies

• Support Account Manager/Account Director/Business Development in proposal development as required, particularly in relation to:

o Program components and specification

o Implementation process

• Where requested provide input to the budgeting process, liaising with all relevant parties to help create an appropriate client budget

• Undertake financial tracking, monitoring budget status for assigned projects, raising variances as appropriate and advising management regarding statusQualificationsQualified candidates will possess:

• Minimum of 5 years related experience preferred in a MedCom agency setting

• A good understanding of, and experience in, the medical communications business managing client projects, preferably with experience of working across a variety of functions

• This position requires a willingness to travel to meetings etc. as needed.EEO DisclaimerParexel is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


2021-03-12 01:00:45


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