Manager, IT PMO Administration
Parexel International Corporation
Durham, North Carolina
As a Manager in the IT PMO you will be responsible for ensuring all projects are well-organized and documented within the Project Management Information System (PMIS). This will include setting up projects, maintaining project baseline information, creating and filing accurate project control documentation. You will work closely with the Program and Project Managers and serve as a liaison across departments to collaborate and align processes and controls. Help ensure project success by coordinating meetings, recording minutes and actions and by tracking project approvals and change requests. You will oversee the Project Analysts supporting the PMO, and ensure they are providing the agreed PMO services to our key internal stakeholders
Key Accountabilities:Directly manage and mentor 2-3 Project Support Analysts and their deliverables (e.g. project set up, financial controls and governance, portfolio and project status reporting).Work with IT Product Management to establish and set up new projects (in our PM system) to management our Project Pipeline (backlog).Work with Program and Project Managers to ensure project approval documentation is accurate and complete.Keep all relevant project information up-to-date in the PM systems (e.g. SharePoint) and File and maintain project control documents.Liaise with Finance to ensure actuals and budgets are accounted for and reported correctly.Liaise with Internal Audit to establish and check internal controls and prepare for and support external audits.Create and distribute Project Status reports and facilitate the PMO Status Review meetings.Incrementally test the health and functionality of the PM systems (for process improvement and internal controls)Ensure strong Audit trail of presentation artifacts are maintained to support the program management standards.Monitors and reports on the compliance with our PLC (Project Lifecycle)Revise, implement and monitor departmental compliance with SOPs.Maintain a positive, results orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced and objective mannerFacilitate the preparation and execution of the Weekly PLC Review meeting, ensuring gate documents are correct and helping to secure approvals.Help on-board new Corporate IT PMO employees (PMO Analysts and PMs), to ensure they feel supported and trained as they get acclimated.Adopt the "PMO as a Service" mindset, treating IT and Business stakeholders as partners and tailoring our communication style to the situation.QualificationsQualifications:People management skills, ability to lead and coach.Detail-oriented, self-organized, and an eye for process improvements.Document management (e.g. auditing, filing structure, maintenance, archiving).A flexible attitude with respect to work assignments and new learning.Strong ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail.Ability to work in a matrix environment and to value the importance of teamwork.Comprehensive knowledge of relevant software: Windows, PowerPoint, Word, Excel, Outlook.Expertise with a Project Management system (e.g. PlanView) highly desired.Experience with Oracle systems (for workflows/approvals) a plus.Excellent analytical and problem-solving skills.Strong written and verbal communication.Knowledge and Experience:3-5 years’ experience in a PMO in a management role.Understanding of various Project Management methodologies (e.g. Waterfall/Traditional, Agile/Scrum) preferred.Experience with foundational finance processes (e.g. annual budgeting, capitalization, cost accounting) preferredFamiliarity with key project documents (e.g. Project Charter, Project Financial reports, project request forms, project schedules, meeting minutes and action logs).Experience pulling data, analyzing it, and creating reports a plusEducation:Bachelors degree requiredProject Management certification a plusEEO DisclaimerParexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.