Associate Adjudication Project Manager

<h2>Job Overview:</h2><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The Associate Adjudication Project Manager can be either offoce based or home based.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Main Responsibilities:</span></p><p style="margin: 0px;"> </p><ul><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Manage conduct of all aspects of contracted adjudication start-up activities for assigned project(s), including but not limited to:</span></li><li style="margin-left: 1.5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Compiling adjudication committee membership</span></li><li style="margin-left: 1.5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Developing the Adjudication Committee Charter</span></li><li style="margin-left: 1.5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Developing the Site Manual</span></li><li style="margin-left: 1.5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Developing the Adjudication Services Operational Plan</span></li><li style="margin-left: 1.5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Developing workflows and data capture forms</span></li><li style="margin-left: 1.5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Developing tracking tools and reports</span></li><li style="margin-left: 1.5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Developing and delivering project-specific training to stakeholder groups (e.g. Adjudication Services staff, project team members, client staff, adjudicators, sites).</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Provide ongoing functional project management of Adjudication Services scope of assigned project(s). This includes, but is not limited to, oversight of the following activities:</span><ul><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Providing oversight of Adjudication Services team activities pertaining to: deliverables, procedures, timelines, scope of work, budget, quality, productivity and profitability.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Assigning project work to supporting team members.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Monitoring workflow and project status to ensure all deliverables and deadlines are met; making adjustments and escalating potential issues to relevant individuals, as appropriate.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Managing any vendors contracted to support Adjudication Services.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Reviewing and distributing event adjudication status reports and metrics to relevant stakeholders.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Providing input into client invoicing and vendor payment.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Serving as central point of contact and communications, representing Adjudication Services on assigned project(s).</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Interfacing regularly with customers, both internal and external (including adjudicators).</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Attending internal and client team meetings.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Conducting and minuting Adjudication Services team meetings.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Coordinating, conducting and minuting relevant sessions of adjudication meetings.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ensuring compliance with project budget, actively identifying out of scope work and escalating potential scope changes to appropriate individuals.</span></li></ul></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ensure that team members operate in accordance with the Adjudication Services Operational Plan in place on assigned project(s).</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Manage execution of all aspects of the workflow pertaining to the processing of events for adjudication on assigned project(s). This includes, but is not limited to, oversight of procedures for:</span><ul><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Maintaining event tracking systems.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Event case processing: intake and triage, event linking, event de-activation, tracking, data entry, document processing (e.g. redaction of specified content), review of incoming event information for completeness and accuracy, content review, identification of missing required data and/or documents, generation of queries, query review and closure/re-issue.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Contacting site personnel to obtain missing data and/or documents.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Escalating open events for issue resolution and closure, in accordance with relevant Escalation Plan.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Completing First Review QC Checklists, assembling dossiers.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Completing Second Review QC Checklists.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Conducting event reconciliation processes.</span></li></ul></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Manage implementation of adjudicator workflows on assigned project(s). This includes, but is not limited to:</span><ul><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Implementation of adjudicator disagreement resolution processes.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Implementation of re-review and re-adjudication processes.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Processing of adjudicator requests for additional documentation.</span></li><li style="margin-left: 2.25in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Processing of adjudicator notifications of potential un-reported events.</span></li></ul></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Perform periodic and final project file reviews on assigned project(s) and ensure any findings are addressed. </span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Provide mentoring and/or training for less experienced Adjudication Services staff on assigned project(s), as appropriate. </span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Liaise with Adjudication Services management to ensure adequate resources are available for assigned projects.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Perform project risk assessments and formulate actions to manage risk.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Work in accordance with the Standard Operating Procedure (SOP) system, including departmental Work Instructions (WIs).</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Build and maintain good working relationships within the Adjudication Services department and across functional units.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Any other duties as assigned by management.</span></li></ul><h2>Education/Qualifications:</h2><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Minimum Required:</strong></span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Level of education required (or experience level which may be substituted for level of education):</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span></p><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">BS/BA Degree + 5 years relevant experience** (or 5 years adjudication experience*), including at least 3 years of team leadership experience***</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">MS/MA Degree + 4 years relevant experience (or 4 years adjudication experience), including at least 3 years of team leadership experience</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">RN + 3 years relevant experience (or 3 years adjudication experience), including at least 3 years of team leadership experience</span></li></ul><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Degree preferred (but not necessary) to be in one or more of the following disciplines: Biological Sciences, Pharmacy, Nursing, Life Sciences, and Chemistry.</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">*Adjudication experience includes direct experience receiving and processing events for adjudication, working to collect event data and documents required for adjudication, working within adjudication event tracking systems.</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">**Relevant experience includes experience in the pharmaceutical, biotechnology, CRO or ARO industry in related areas, such as:  Clinical, Safety, Data Management.</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">***Team leadership experience includes experience bearing overall responsibility for work products generated for customers by supporting team members operating in matrix environment, assigning and coordinating work executed by a team of supporting staff, organizing efforts of more than one individual to achieve common team objectives.  For the purposes of this job description, line management of direct reports can be considered equivalent to team leadership experience.</span></p><h2>Experience:</h2><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Minimum Required:</strong></span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span></p><ul><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Good knowledge of project management lifecycle, processes and tools.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Good knowledge of time and cost estimate development.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to provide strong mentorship and guidance to junior staff.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to coach project leads in development of leadership, communication and project management skills.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to work independently in a high visibility team leadership capacity, in regular consultation with management.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Functions as a positive, engaging and motivating team player.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to effectively balance multiple concurrent priorities in a fast-paced, complex setting.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to effectively manage multiple internal and external customers competing concurrently for attention, services and resources.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to present and share useful business information across departments and functions.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to anticipate and identify problems and take appropriate action to correct.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to interact and influence with line and middle management, staff and external contacts on a functional and tactical level.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Excellent customer focus.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Excellent written and verbal communication skills. Able to express complex ideas and concepts.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Excellent presentation skills.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Knowledge of medical terminology.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Knowledge of hospital documentation practices.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Knowledge of Good Clinical Practice (GCP).</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Good understanding of clinical data capture and data analysis practices.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Good understanding of customer management.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Good understanding of financial management.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">High degree of accuracy with close attention to detail and ability to perform effective quality control.</span></li><li style="margin-left: .75in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Good familiarity with MS Office and Windows applications beneficial.</span></li></ul>