Join us on our exciting journey!

Position Purpose:

We are looking for a passionate Panel Specialist to join us at our Madrid Production Hub office!

The primary focus of the role will be to ensure panel growth and member engagement.

If you want to play a key role in a multi-country, dynamic and committed team this could be the role for you!

What to expect:

• Represent IQVIA and its panel program in front of HCPs (calls, emails).
• Increase doctor’s engagement.
• Maintain database updated.
• Recruit target doctors via different means of communication (phone, email, etc.).
• Promote HCP collaboration in market research studies based on established standards.
• Initiate follow-up calls with HCPs to achieve maximum rate of return, participation in market research studies or additional information.
• Recruit target doctors and follow-up on their participation in market research studies via different means of communication (phone, email).
• Take care of customer service with HCPs.
• Assist with project tasks that require high HCP involvement (such as pilots, call backs)
• Work closely with Community Manager to identify recruitment and engagement strategies.
• Effectively work and communicate with a multi-cultural and cross-functional team.

Our ideal candidate: Skills & other requirements:

• High school graduate or equivalent.
• Native or bilingual level of Spanish is required.
• Native or Bilingual level of English is required.
• Bilingual level of another language such as Italian, Portuguese, Dutch are welcome.
• Past experience in panel or community management is an advantage.
• Very good communicator.
• Commercial drive.
• Strong prioritization skills and the ability to work in a multitask environment.
• Strong analytical skills.
• Good skills with Microsoft Excel.
• Experience working for multi-national corporations is an advantage.

We invite you to join IQVIA™

• Recognized by Great Place to Work as the third best company to work for in Spain (March 2020).
• FORTUNE Magazine's World's Most Admired Companies list for the third year in a row (January 2020).
• Recognized by the 2016 Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO).
• Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year.
• A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity.
• IQVIA™ named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100® List which recognizes the world’s best service providers across a range of industries.

IQVIA™ is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status.“

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and whatever your career goals, we are here to ensure you get there!

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.