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Clinical Research Coordinator (Hybrid Schedule)

Laboratory Corporation of America Holdings (Covance)

Dallas, Texas, United States

<h2>Job Overview:</h2><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Overall accountability for the operational conduct of assigned studies, working closely with the </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Project Manager, Principal Investigator and operational staff and ensuring that all studies are </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">conducted in accordance with regulatory and protocol requirements, and standard operating </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">procedures whilst maintaining the safety and integrity of the study .</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The Clinical Research Coordinator is the primary site contact for the Project Manager (PM) </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">communicating any potential issues and assists in taking appropriate action in response to these </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">issues, ensuring that client requirements and timelines are always met or exceeded.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Independently undertakes routine studies and more complex studies with guidance. May coach and </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">mentor Operations co ordinators and junior staff.</span></li></ul><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Study Set-up</strong> – Performs all aspects of the set up process to include the</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">development and approval of study specific documents, study schedules and</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">clinical procedure planning</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Coordination</strong> - Coordinates the running of critical events, i.e. check in, PK</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">days, check out by resolving/escalating issues identified by both staff and study</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">participants. Monitors and maintains participant safety, dignity and compliance,</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">including coordination of appropriate medical consultation/treatment as</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">appropriate. Provides updates regarding study participants wellbeing to the</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">investigators and Project Manager including adverse event updates</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Study Meetings</strong> -Facilitates/attends and contributes to all key Study</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Planning meetings, i.e. Clinical Start Up Meeting, Clinical Planning Meeting, Site</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Initiation Meeting</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Protocol Review</strong> – Reviews protocols, provides consolidated comments</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">from the clinical site on the draft study protocol to the Project Manager or Medical </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Writer, taking into account the logistics, safety (staff and study participants), and </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">site’s capabilities. May distributes final protocols and amendments to the site</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Study Planning</strong> – Proactively works with the site to ensure that the laboraratory,</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">equipment and all operational requirements are fulfilled and that the study is</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">adequately resourced. Working closely with the Operations and Pharmacy to ensure </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">dosing runs efficiently and that all documentation is completed accurately within a </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">timely manner</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Complaints</strong> – handles participant complaints efficiently and effectively in order to</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">maintain customer satisfaction.</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">– * Clients – Is aware of client expectations for trial conduct and works to meet or</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">exceed them. Facilitates client visits, and attends client calls with the assistance of </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">the Project Manager and/or site management where appropriate. Participates in </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Client and process Audits by covering study conduct questions.</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">– * Training - Deliver/facilitate study specific training</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">– Learns and develops Clinical skills to perform study tasks and performs procedures as </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">necessary</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">– Participant eligibility – verifies eligibility for Panel Selection and at Pre dose by determing </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">whether protocol criterion has been met. Communicates with investigators and PM </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">regarding study participant eligibility</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">– Oversees maintenance of study master file ensuring that site related documents are </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">available for uploading to the eTMF</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">– Create/manage study specific shipping calendar ensuring biological samples are shipped </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">as directed by the client in a timely manner</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">– *Data Monitoring – Facilitate/coordinate monitoring visits and coordinate site resolution of </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">any comments/queries raised</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">– Quality - Ensures all protocol deviations and or unscheduled events are properly </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">documented and communicated.</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">– Works with site management to maintain timely completion of issues raised from CQI’s </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">and client audits , implementing new processes where necessary</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">– Works with Recruitment/Screening to define a recruiting plan ensuring that the study is </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">recruited on schedule, updating Project Manager on a regular basis</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">– Consult with pharmacy staff to ensure awareness of receipt inventory, accountability and </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">disposal of clinical trial materials</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">– Assist with on time source document completion and query process</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">– Authorizes study participant stipend payments as required</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">– Performs other related duties as assigned</span></p><h2>Education/Qualifications:</h2><p style="margin: 0px;"><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Recommended:</span></strong></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> University/college degree desirable (life science, pharmacy or related subject preferred) or </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">certification in a related allied health profession from an appropriately accredited </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">institution (e.g. nursing certification, medical or laboratory technology).</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> In lieu of a degree, typically 3 years’ experience in a related field will be considered</span></p><h2>Experience:</h2><p style="margin: 0px;"><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Minimum Required:</span></strong></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> Typically a minimum 3-4 years’ experience in a research environment</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> Knowledge of protocol designs, study objectives and study procedures</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> Knowledge of drug development process, ICH guidelines and GCP</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> Excellent written and oral communication skills</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> Ability to prioritize workloads</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> Good organizational skills</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> Previous customer service experience desirable</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> Previous experience of coordinating people or processes desirable</span></p>

Job posted: 2022-01-17

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