Fulfillment Associate

Processes direct mail and email outreach campaigns. Sends contract files to mail house and/or email service provider, tracks and follows up on printing and mailing to ensure on-time delivery to meet project timelines. Tracks inventory of outreach materials and re-orders as needed.

• Coordinates with internal departments on set up, testing, and maintenance of toll-free telephone numbers for outreach campaigns.

• Proofreads outreach materials for accuracy of content including proper coding, toll-free numbers, and contact information prior to final printing and/or broadcast.

• Assists senior team members with the production and processing of specialized creative files, including brochures, mailers, special envelopes, and inserts.

• Tracks and enters outreach information in the database.

• Processes vendor purchase orders in a timely manner.

• Creates data usage and other outreach related reports.

• Monitors and processes postal returns and opt-out emails.Processes direct mail and email outreach campaigns. Sends contract files to mail house and/or email service provider, tracks and follows up on printing and mailing to ensure on-time delivery to meet project timelines. Tracks inventory of outreach materials and re-orders as needed.

• Coordinates with internal departments on set up, testing, and maintenance of toll-free telephone numbers for outreach campaigns.

• Proofreads outreach materials for accuracy of content including proper coding, toll-free numbers, and contact information prior to final printing and/or broadcast.

• Assists senior team members with the production and processing of specialized creative files, including brochures, mailers, special envelopes, and inserts.

• Tracks and enters outreach information in the database.

• Processes vendor purchase orders in a timely manner.

• Creates data usage and other outreach related reports.

• Monitors and processes postal returns and opt-out emails.Education and Experience:

High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification

Technical positions may require a certificate

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years).

Knowledge, Skills and Abilities:

• Solid proofreading skills

• Good MS Office skills (including Excel, Access, and Word)

• Demonstrated data entry experience

• Demonstrated ability to handle multiple projects under tight and frequently changing deadlines

• Good organizational skills

• Demonstrated ability to work independently and re-prioritize workload as necessary to meet multiple project timelines

• Solid interpersonal and communication skills

Education and Experience:

High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification

Technical positions may require a certificate

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years).

Knowledge, Skills and Abilities:

• Solid proofreading skills

• Good MS Office skills (including Excel, Access, and Word)

• Demonstrated data entry experience

• Demonstrated ability to handle multiple projects under tight and frequently changing deadlines

• Good organizational skills

• Demonstrated ability to work independently and re-prioritize workload as necessary to meet multiple project timelines

• Solid interpersonal and communication skills