Clinical Assistant EPCU

The Clinical Support assists the clinical team in following areas:

Distribution of food beverages to study participants and maintenance the catering area

Organization and coordination of the clinic’s reception

Ward support and receipt of consumables and medication

Key Accountabilities:

Kitchen area

• Distribute food and beverages to study participants according to study protocol and internal requirements

• Supervise volunteers during meal times, assisting them with catering requirements as required

• Ensure that the meals are distributed as per protocol time

• Document meal and beverage start and stop times when required by a study

• Document beverages distribution times and provided volumes as per source data agreement

• Weigh food before and after when demanded by the study protocol

• Estimate percentage consumption when required by protocol

• Store food and beverages according to individual storage requirements

• Perform quality controls on expiry dates of stored food and drinks

• Clean and maintain kitchen and equipment

• Coordination and ordering food from caterer for volunteers in cooperation with the study team

• Oversee staff kitchen areas and maintain stock levels as required

• Hospitality set-up and oversee food orders

Reception area

• Let-in, receive and discharge of volunteers, visitors, supplier etc.

• Mediate between volunteers, assistants and physicians

• Information service for volunteers and visitors

• Hand-out wardrobe keys, remote controls, lamps and games to volunteers against a security

• Maintain the visitor Log Book; hand-out visitor cards and shut away bags of volunteers’ visitors

• Accept the ID cards of volunteers

• Hand-out taxi vouchers and corresponding documentation for the Dept. Study Operations

• Accept and distribute shipments and deliveries.

• Forward orders to the House Administration; mediate between House Administration and craftsmen as well as suppliers.

• Money change and maintenance of the cashier

• petty cash payment to volunteers

• handout remuneration checks to volunteers

• Arrangement of volunteers promenades

Ward area

• Receipt and storage of all incoming goods directly from the delivering companies

• Receipt of study medication provided by pharmacy

• Controls of all incoming goods against the order

• Claims delivery failures in cooperation with procurement

• Arranges the transfer of all incoming goods to the requesting department/storage

• Organizes the storage for clinical goods and consumables

• Maintains the stock of consumables and stationary in accordance with the business needs and the stocking plan on an ongoing basis

• Identifies unused and expiring goods and ensures circulation of those before new orders are send out

• Labeling of blood collection and urine collection tubes

• Weekly check of emergency bells

• Weekly check of Ward mobile phonesQualificationsSkills:

• Basic English knowledge

• Computer skills (Windows Office)

• Ability to work under pressure and perform different tasks in times with a higher workload

• Ability to work in shifts (early, late)

• Ability to work on weekends and holidays

• Good communication skills

• To handle and operate the dishwasher, the heated catering trolley ovens, the kitchen ovens

and other machinery as and when required with health and safety in mind

Knowledge and Experience:

• Experiences in restaurant or cantine work or equivalent

or

• Experiences in office administration or reception

or

• Experiences in hospitals or medical surgery

Education:

• Terminated secondary school