Director, Digital Implementation (remote)

Pharmaceutical Product Development (PPD)

Multiple Locations


About PPD:

We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD — thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health. You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering life-saving therapies to patients.

About the Department:

PPD Digital offers flexible trial solutions across the digital spectrum to increase patient access and improve the patient experience, resulting in time efficiencies and data quality enhancements.

PPD Digital links PPD assets drawing upon our operational, patient centered research and regulatory expertise. We design the optimal flexible strategy to extend patient reach and enhance data collection utilizing PPD assets and industry-leading technology and healthcare organizations.

Our solutions fit the trial to the patient, rather than the patient to the trial. We overcome the geographic barriers associated with the traditional brick-and-mortar site visit and reduce the patient burden through a compelling patient-centered experience integrated seamlessly into everyday life.

About the Position:

Come join our team as PPD Digital revolutionizes the patient and site experience! We have an exciting position open for a Director, Digital Implementation. This position provides operational oversight and strategic direction across our digital/DCT business unit to ensure a customized digital and virtual trials delivery model that is most effective for a portfolio of clients.

About our Culture, Career Advancement and Benefits:

At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and well-being of our employees.

Job Description:

The Director, Digital Implementation provides consultation, direction, and leadership to ensure operational excellence, consistency, quality, innovation and learning across the portfolio of work. He/she will serve as an eCOA and digital enablement technology SME and leads key technology partnerships and related workflows ensuring high quality delivery for all projects across the digital and virtual trial portfolio.

Informs functional leads and other key internal stakeholders on operational and strategic priorities to promote collaboration and creativity. Oversees internal project operations to minimize potential for risk and maximize client satisfaction.

Partners globally with other business units to develop new business and to deliver existing business. Responsible for achieving overall financial goals.

Partners with cross-functional leadership on the continuous development and improvement of business processes to support teams and to ensure that work is uniform, complete and managed appropriately.

Develops excellent working relationships with internal colleagues and leaders responsible for the delivery of projects and services to improve information exchange, project delivery, and understanding between groups. Ensures coordination across geographies, therapeutic areas and functions and achieve superior delivery of projects and services.

Provides ongoing consultancy, coaching and feedback to colleagues involved in delivering projects and services on behalf of virtual trials clients to improve the overall understanding of the client and ability to deliver to the expectations of the clients.

Develops excellent working relationships with the Business Development leadership team to enable advanced business planning for project delivery and expansion of the portfolio of business.

Leads on key account development, driving the strategy behind our solutions and representing the department at bid defenses, ensuring realization of the department vision.

Utilizes systems, tools and reports to identify trends in risks and/or issues that present opportunities to leverage the team influence and expertise.

Collaborates with leadership team and other senior, therapeutic area, geography and functional leaders to enable oversight of operational performance, resourcing, financial health/strategy and business planning and execution.

Serves as the customers’ executive single point of contact and escalation support person for all operational issues/discussions. Communicates with sponsors regularly to identify potential problem areas and acts quickly to remove the risk/resolve the issue.

Supports vendor management at the governance level and contributes to the compilation of goals and business plan objectives for the strategic partnership.The ideal candidate will have proven ability to lead digital enablement (wearables, eCOA, telemedicine, etc.) implementation projects in a leadership capacity. The role requires experience scoping eCOA and DE solutions within the clinical research setting, independently designing technology recommendations and articulating the advantages of that custom solution to customers.

We are looking for a candidate with excellent understanding of eCOA technology business practices and the current competitive landscape and understanding of eCOA/DE technology pricing models and costing tools.

*LI-NA1

#GDAbout PPD:

We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD — thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health. You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering life-saving therapies to patients.

About the Department:

PPD Digital offers flexible trial solutions across the digital spectrum to increase patient access and improve the patient experience, resulting in time efficiencies and data quality enhancements.

PPD Digital links PPD assets drawing upon our operational, patient centered research and regulatory expertise. We design the optimal flexible strategy to extend patient reach and enhance data collection utilizing PPD assets and industry-leading technology and healthcare organizations.

Our solutions fit the trial to the patient, rather than the patient to the trial. We overcome the geographic barriers associated with the traditional brick-and-mortar site visit and reduce the patient burden through a compelling patient-centered experience integrated seamlessly into everyday life.

About the Position:

Come join our team as PPD Digital revolutionizes the patient and site experience! We have an exciting position open for a Director, Digital Implementation. This position provides operational oversight and strategic direction across our digital/DCT business unit to ensure a customized digital and virtual trials delivery model that is most effective for a portfolio of clients.

About our Culture, Career Advancement and Benefits:

At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and well-being of our employees.

Job Description:

The Director, Digital Implementation provides consultation, direction, and leadership to ensure operational excellence, consistency, quality, innovation and learning across the portfolio of work. He/she will serve as an eCOA and digital enablement technology SME and leads key technology partnerships and related workflows ensuring high quality delivery for all projects across the digital and virtual trial portfolio.

Informs functional leads and other key internal stakeholders on operational and strategic priorities to promote collaboration and creativity. Oversees internal project operations to minimize potential for risk and maximize client satisfaction.

Partners globally with other business units to develop new business and to deliver existing business. Responsible for achieving overall financial goals.

Partners with cross-functional leadership on the continuous development and improvement of business processes to support teams and to ensure that work is uniform, complete and managed appropriately.

Develops excellent working relationships with internal colleagues and leaders responsible for the delivery of projects and services to improve information exchange, project delivery, and understanding between groups. Ensures coordination across geographies, therapeutic areas and functions and achieve superior delivery of projects and services.

Provides ongoing consultancy, coaching and feedback to colleagues involved in delivering projects and services on behalf of virtual trials clients to improve the overall understanding of the client and ability to deliver to the expectations of the clients.

Develops excellent working relationships with the Business Development leadership team to enable advanced business planning for project delivery and expansion of the portfolio of business.

Leads on key account development, driving the strategy behind our solutions and representing the department at bid defenses, ensuring realization of the department vision.

Utilizes systems, tools and reports to identify trends in risks and/or issues that present opportunities to leverage the team influence and expertise.

Collaborates with leadership team and other senior, therapeutic area, geography and functional leaders to enable oversight of operational performance, resourcing, financial health/strategy and business planning and execution.

Serves as the customers’ executive single point of contact and escalation support person for all operational issues/discussions. Communicates with sponsors regularly to identify potential problem areas and acts quickly to remove the risk/resolve the issue.

Supports vendor management at the governance level and contributes to the compilation of goals and business plan objectives for the strategic partnership.The ideal candidate will have proven ability to lead digital enablement (wearables, eCOA, telemedicine, etc.) implementation projects in a leadership capacity. The role requires experience scoping eCOA and DE solutions within the clinical research setting, independently designing technology recommendations and articulating the advantages of that custom solution to customers.

We are looking for a candidate with excellent understanding of eCOA technology business practices and the current competitive landscape and understanding of eCOA/DE technology pricing models and costing tools.

*LI-NA1

#GDEducation and Experience:

Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 12-15 years’ experience) or equivalent combination of education, training, & experience

Knowledge, Skills and Abilities:Strong knowledge of the software development lifecycle and its application in digital enablement technologyExcellent understanding of both data management and software programming practices (i.e. eCOA, digital enablement, and virtual trial eClinical software)Strong financial acumen with knowledge of budgeting, forecasting and resource managementExcellent judgment and decision-making capability with ability to apply critical and analytical thinking skills and manage complex/ambiguous situationsStrong interpersonal skills and influencing at all levels, including the capability to build strong relationships in a matrix organizationCapable of building a strong network of influential peopleExcellent knowledge of project management principles and applicationProficient in medical therapeutic area and medical terminologyStrong marketing and negotiation skillsCultural awareness with ability to work across geographies and culturesExpert in process improvement techniquesCapable of executing strategic plans through leveraging relationships and influencing others through strategic thinkingManagement Role:

No management responsibility

PPD values the health and well-being of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.Able to work upright and stationary for typical working hours.Ability to use and learn standard office equipment and technology with proficiency.Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.May require minimal travelPPD Defining Principles:

- We have a strong will to win - We earn our customer’s trust - We are game changers - We do the right thing - We are one PPD

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, then please submit your application – we would love to hear from you.

Education and Experience:

Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 12-15 years’ experience) or equivalent combination of education, training, & experience

Knowledge, Skills and Abilities:Strong knowledge of the software development lifecycle and its application in digital enablement technologyExcellent understanding of both data management and software programming practices (i.e. eCOA, digital enablement, and virtual trial eClinical software)Strong financial acumen with knowledge of budgeting, forecasting and resource managementExcellent judgment and decision-making capability with ability to apply critical and analytical thinking skills and manage complex/ambiguous situationsStrong interpersonal skills and influencing at all levels, including the capability to build strong relationships in a matrix organizationCapable of building a strong network of influential peopleExcellent knowledge of project management principles and applicationProficient in medical therapeutic area and medical terminologyStrong marketing and negotiation skillsCultural awareness with ability to work across geographies and culturesExpert in process improvement techniquesCapable of executing strategic plans through leveraging relationships and influencing others through strategic thinkingManagement Role:

No management responsibility

PPD values the health and well-being of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.Able to work upright and stationary for typical working hours.Ability to use and learn standard office equipment and technology with proficiency.Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.May require minimal travelPPD Defining Principles:

- We have a strong will to win - We earn our customer’s trust - We are game changers - We do the right thing - We are one PPD

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, then please submit your application – we would love to hear from you.


2020-08-14 00:00:00


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