Global Inside Sales Director

Parexel Informatics is one of the industry’s leading solution providers and we help customers accelerate the drug development process through innovation. Our product portfolio is built on leading-edge technology and is combined with extensive medical and clinical expertise. As the technology business unit of Parexel International Corporation, we're able to leverage our massive investment in technology with our parent company's wealth of hands-on clinical expertise.

The Inside Sales Director will hire, nurture, and manage a global team of world-class inside sales talent. This individual will be responsible for the following: Work cross-department with Marketing, Sales, CRO Channel and Commercial Operations to nurture and grow internal relationshipsOwn Inside Sales strategy Builds and support a dynamic internal sales environmentFacilitate call out days to increase activity rates and maintain team motivationCreate training documentation for Inside Sales team Take complete ownership of on boarding Inside sales team members Training of new systems and processes & sales tools (LinkedIn, Zymewire, SFDC…)Set and execute new business pipeline strategy and goals as per agreed targets to deliver maximum return.Remain tactical but start to focus on strategic pieces with performance and alignment with salesDrive sales innovation by providing sales thought leadership and promoting innovative ways to continuously improve business resultsInitiate continuous improvement initiatives and experiment with new methods of interacting with clients to increase pipeline generation Work with the Service Line & Marketing Leaders to develop successful sales strategies with measurable outcomes Develop an integrated business plan aligned to business development & Marketing for each region/territoryEstablish internal sales objectives by forecasting and developing annual sales activity targets; projecting expected levels of leads, opportunities, proposals and pipeline Develop internal sales action plansDemonstrate exceptional industry knowledge and acts as a subject matter expert to the internal sales teamEstablish clear performance expectations, aligned to commercial prioritiesPerformance manage, conduct one to ones and monthly and quarterly reviews with inside sales team Facilitate weekly Inside Sales meetings and training sessions Ensure team achieves pre-defined objectives on a monthly basisConsistently ensure team overachieves on KPI’s as defined by Commercial Leadership Manage day to day performance of Inside Sales teamMaintain solid relationship across the 2 global Inside Sales GroupsInfluence SFDC updates and future developments Regularly report performance of Inside sales team by leveraging SFDC data, ensuring information is accurate and clearly presentedEnsure team achieve daily, weekly and monthly KPI’s as directed by commercial leadershipBuild effective reporting methods to identify trends and drive pipeline growth Drive increased effectiveness and efficiency in key business processesMonitor the performance of each key process through quarterly operational review meetingsDevelop monthly and quarterly business results reporting to review segment and service line results compared to planned goals/objectivesInitiate and prioritize projects using sound business acumenQualifications7-10 years’ experience in inside sales or business development 3-5 years leading, recruiting & training global Inside sales teamsExperience in Life sciences – extremely beneficial Expert user of CRM tool, Salesforce (SFDC)EEO DisclaimerParexel is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.